Computer Hope

Hardware => Hardware => Topic started by: Violator on October 12, 2007, 10:14:44 AM

Title: Sound Fails
Post by: Violator on October 12, 2007, 10:14:44 AM
Whenever I plug a USB device such as an MP3 player or an external DVD drive, my sound is lost completely within 5-30 minutes unless I unplug my USB devices.  Another symptom is that I can only stream 2 seconds of YouTube video before it completely stops.  I'm using SoundMAX Integrated Digital Audio for my soundcard and Intel 82865G graphics controller.  Any idea on why this is happening, and how I can fix this?  Thanks.
Title: Re: Sound Fails
Post by: Violator on October 12, 2007, 10:15:34 AM
I'd like to add that I tried upgrading my sound card driver, but it says I've got the latest.
Title: Re: Sound Fails
Post by: Violator on October 15, 2007, 07:24:18 AM
Bump.
Title: Re: Sound Fails
Post by: Flip81 on October 15, 2007, 08:20:37 AM
If I were you I'd reseat both cards and blow out any dust inside the machine.
Title: Re: Sound Fails
Post by: Broni on October 15, 2007, 10:20:21 AM
Quote
SoundMAX Integrated Digital Audio
I assume, this is on-board chip?

Quote
but it says I've got the latest
Even so, driver may be corrupted.

Download newest driver, anyway.
Go to Control Panel, uninstall current driver, "remove" your sound controller (SoundMAX Integrated Digital Audio).
Restart Windows, let it find "new" hardware, and its "new" driver.
Title: Re: Sound Fails
Post by: Violator on October 20, 2007, 12:59:07 PM
Didn't work bro, sound failed again.
Title: Re: Sound Fails
Post by: Broni on October 20, 2007, 01:03:42 PM
Quote
I can only stream 2 seconds of YouTube video before it completely stops
Does this also happen with USB device plugged in, or regardless?
Title: Re: Sound Fails
Post by: ronaldinios on October 21, 2007, 10:26:30 AM
Glad to know that someone has the same problem as me. I don't know much about computers. but the symptoms seem to be the same as yours Violator (Well.. I'm actually not too sure about the USB symptom because my sound usually doesn't work anyways. So I can't tell the difference) Yea. If someone can help that would be great. Thx
Title: Re: Sound Fails
Post by: Violator on October 21, 2007, 01:11:39 PM
Quote
I can only stream 2 seconds of YouTube video before it completely stops
Does this also happen with USB device plugged in, or regardless?
Whenever a USB device is plugged in.
Title: Re: Sound Fails
Post by: Broni on October 21, 2007, 01:34:59 PM
Did you try update your USB drivers, then?
Title: Re: Sound Fails
Post by: Violator on October 27, 2007, 07:20:42 PM
Did you try update your USB drivers, then?
Worked for a long while (a couple hours) before it failed.  Any other ideas?
Title: Re: Sound Fails
Post by: Broni on October 28, 2007, 12:21:47 PM
Quote
Worked for a long while
Sound, or video?
When you don't have any USB device plugged in, do BOTH, sound and video work fine?
Title: Re: Sound Fails
Post by: Violator on October 29, 2007, 09:57:32 AM
Quote
Worked for a long while
Sound, or video?
When you don't have any USB device plugged in, do BOTH, sound and video work fine?
Sound, for files on my computer.  When I don't have a USB device plugged in, it works fine (if the cable is plugged into the computer, but not plugged into the device, it works fine also).

When I streaming something (like on YouTube) and 'the failure happens', then both the sound and video stop, I can only stream the first two seconds of the video.
Title: Re: Sound Fails
Post by: Broni on October 29, 2007, 05:24:43 PM
OK...let's start over
What Windows version, computer specs, please...
Windows updates, security check up to date?
Title: Re: Sound Fails
Post by: Violator on November 04, 2007, 08:13:57 PM
Microsoft Windows XP Home - Service Pack 2
Sony VAIO - Pentium 4 2.8 GHz - 504 MB RAM - 120 GB Hard Drive -
I always install the latest Windows Update.

Anything else needed?
Title: Re: Sound Fails
Post by: Violator on November 12, 2007, 06:25:08 AM
Bump for hope.
Title: Re: Sound Fails
Post by: patio on November 12, 2007, 02:39:09 PM
Which USB ports...front or back of the machine ? ?
If the front use only the rear ones and see if anything changes.
Or are you using a USB hub for those devices ? ?
If so the hub may be shot.
Title: Re: Sound Fails
Post by: Violator on November 19, 2007, 01:58:55 PM
Which USB ports...front or back of the machine ? ?
If the front use only the rear ones and see if anything changes.
Or are you using a USB hub for those devices ? ?
If so the hub may be shot.
I tried using the front ports instead of the back ports, and the same thing happened.  Any other ideas?
Title: Re: Sound Fails
Post by: Violator on November 25, 2007, 06:29:34 PM
It just happened right now with no USB devices plugged in.  I had a USB drive plugged in earlier, but it was long disconnected when my sound just failed.  If anyone can shed any light on how I can fix this, I'd really appreciate it.
Title: Re: Sound Fails
Post by: homer on November 25, 2007, 06:36:07 PM
here is the solution...ditch the soundcard. i had it, its a piece of junk. mine lasted about a month.

Title: Re: Sound Fails
Post by: Violator on November 26, 2007, 08:05:46 PM
here is the solution...ditch the soundcard. i had it, its a piece of junk. mine lasted about a month.



Is it really a sound card problem though?  I do lose sound, but I'm not sure why I would only be able to stream the first two seconds of a streaming video (ie. YouTube) before it stops.
Title: Re: Sound Fails
Post by: homer on November 26, 2007, 11:06:07 PM
anything is better then the soundmax card. you can buy just a cheap sound blaster audigy for $32.00CAD or an X-Fi (recommended) for just $50.00CAD. i am not 100% sure that this problem is caused by the soundmax card, but i have heard of many different people having many different problems and the card is the root of it.
Title: Re: Sound Fails
Post by: BC_Programmer on December 13, 2007, 10:12:41 AM
Replacing the sound card is definitely worth a try. When I upgraded my computer from 98 to XP I found my sound would cut out randomly in games and so forth. Turns out that my AWE32 was just not friendly enough to XP. And I never tried to do anything on UTube since at this point I didn't have the net, so I cannot confirm any video-type problems.