Computer Hope

Software => Computer software => Topic started by: ned1 on October 30, 2007, 03:32:38 PM

Title: Built in Web cam
Post by: ned1 on October 30, 2007, 03:32:38 PM

Hi all
A friend has just got a hp touch  screen PC with a built in web cam, but is unable to get it to work, he has msn and we went thro the set up all was ok but no picture " unable to connect web cam as there is no web cam or it being used by another program", we put a  normal web cam in a usb and it all work OK  ???

any help would be great,
thanks
Ned
ps the shop where he got it had no idea  ::)

Title: Re: Built in Web cam
Post by: CBMatt on October 31, 2007, 05:54:38 AM

What's the model number of this device?
Did it come with an installation CD of some sort?  If it's a new piece of hardware that didn't come with the computer, it will need drivers.
Has your friend tried contacting the HP support?

Title: Re: Built in Web cam
Post by: ned1 on October 31, 2007, 08:01:17 AM

Hi Yes,
Contacted HP, ran thro a set up which works, next time it did not, he is not to keen to go thro this again @ £ !!!!'s 
 thanks

Title: Re: Built in Web cam
Post by: ned1 on October 31, 2007, 02:15:36 PM

Hi,
Just found out that the pc is a "Hp Touchsmart Iq 771"
Thanks for any help that you may give.

Ned :-\

Title: Re: Built in Web cam
Post by: Broni on October 31, 2007, 03:36:28 PM

You may check your steps here:
HP (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00848768&cc=us&lc=en&dlc=en&product=3446434&dlc=en&lang=en)

Title: Re: Built in Web cam
Post by: ned1 on October 31, 2007, 04:31:56 PM

Hi, Broni,
Many thanks, great, this may well be the answer.
I will pass your link on .
Thanks again
Ned    :)
ps I will post when he gets back to me 

Title: Re: Built in Web cam
Post by: Broni on October 31, 2007, 04:52:33 PM

Cool...