Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: charliebrown on November 22, 2007, 11:54:31 AM

Title: Vista and Adobe Flash...grrrr
Post by: charliebrown on November 22, 2007, 11:54:31 AM: My daughter has a Compaq P4-brand new with Vista installed. She's downloaded, installed Adobe Flash, uninstalled, reinstalled...none of the flash sites work-it keeps asking her to download and install Adobe Flash. Is this a "Vista" bug? Thank you in advance. I went over last night and had same problems...just will not run flash content and keeps prompting for installing.
Title: Re: Vista and Adobe Flash...grrrr
Post by: patio on November 22, 2007, 12:02:47 PM: There are known issues with the latest flash...

Travel Here (http://kb.adobe.com/selfservice/documentLink.do?micrositeId=MS_Customer&externalID=tn_12727) and have her run the uninstaller and then DLoad and install the latest version...
Title: Re: Vista and Adobe Flash...grrrr
Post by: charliebrown on December 04, 2007, 08:20:10 AM: Quote from: patio on November 22, 2007, 12:02:47 PM
There are known issues with the latest flash...

Travel Here (http://kb.adobe.com/selfservice/documentLink.do?micrositeId=MS_Customer&externalID=tn_12727) and have her run the uninstaller and then DLoad and install the latest version...

Just a warning to all Vista users...though IE 7 may be a contributing culprit. Having treid a dozen times to uninstall Flash and reinstall (even using Adobe's uninstall program/fix) Flash would still not work. Solution was to reformat and reinstall Vista and then, before doing anything, install all of the IE7 add-ons. Following that, download critical updates from Microsoft.

The fun part was that this new Compaq came with Vista pre-installed. I used the OEM disc for the very first time and Microsoft would not let me authenticate or register online...I had to call. "Mandy" (not her real name-trust me on that) was nice to start with until I told her that, "No, this disc is not installed on another computer, I am reinstalling due to a problem with Vista running add-ons in IE7". She had me hold while she called a supervisor...then we had to go through the explanation AGAIN. Microsoft does not like it when you tell them there is a software problem (unless you want to pay for telephone support as I did ONE TIME after Xp was released).
Everything now works well...so far ;-)
Title: Re: Vista and Adobe Flash...grrrr
Post by: Anodoin on December 04, 2007, 04:46:13 PM: I'm using Vista and never had a problem with Flash. I wonder if it's a Compaq issue.
Title: Re: Vista and Adobe Flash...grrrr
Post by: Zylstra on December 04, 2007, 05:17:55 PM: I suspect this was a Adobe issue. There was probably a registry key left (I think programmers should stop using the registry...)

I did have problems with Adobe once before on Vista, but it resolved itself. I suspect it was a registry conflict with Foxit.
Title: Re: Vista and Adobe Flash...grrrr
Post by: Broni on December 04, 2007, 07:26:37 PM: Quote
I did have problems with Adobe once before on Vista, but it resolved itself
Strangely enough, exactly same thing happened to me. Once in a while web page was asking me to install latest Flash (which, obviously was installed already). I just clicked OK, and everything displayed fine, without any extra install.
After a while, problem disappeared by itself.
Title: Re: Vista and Adobe Flash...grrrr
Post by: patio on December 04, 2007, 07:58:43 PM: charliebrown are you saying you followed the directions and ran the un-installer and still had issues ? ?