Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Chief95 on December 04, 2007, 02:44:19 PM

Title: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 02:44:19 PM: After downloading the new version of Goggle Earth, it is having trouble loading. It will go up to about 19-20% and then freeze.
I have uninstalled and reinstalled several time and it does the same thing everytime.
Any ideas??

Thank you all,

Chief
Title: Re: Unable to load Google Earth
Post by: patio on December 04, 2007, 03:05:54 PM: How much RAM do you have in that machine ? ?
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 04:13:12 PM: 1.50 GB
Title: Re: Unable to load Google Earth
Post by: Broni on December 04, 2007, 05:05:52 PM: How much video memory, processor speed....ehhh, Windows version, as well.
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 07:21:15 PM: From Wikipedia, the free encyclopedia

"Video memory is a term generally used in computers to describe some form of writable memory, usually RAM, dedicated to the purpose of holding the information necessary for a graphics card to drive a display device. In modern 3D graphics cards, the video memory may also hold 3D vector data, textures, backbuffers, overlays and GPU programs.

This memory sometimes takes the form of dedicated memory chips integrated in the framebuffer, and sometimes takes the form of a Shared Memory Architecture"

RAM is 1.50 BM I am running XP
Title: Re: Unable to load Google Earth
Post by: Broni on December 04, 2007, 07:38:42 PM: E=mc².....so what?

Quote
RAM is 1.50 BM
Impossible!
Right click on "My Computer", and tell us what you have there.
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 08:16:47 PM: Windows XP

Home Edition

Pent 4 CPU 2.80GHz

2.79 GHz 1.50 GB of RAM
Title: Re: Unable to load Google Earth
Post by: Anodoin on December 04, 2007, 08:28:09 PM: Unfortunately that's not specific enough about your video card. Click start, run, and in the box type dxdiag. Once that opens, click on Display, and copy what it has next to Name. Then we should be able to help a little more. However, the rest of your system is more than capable to run it. Are all your drivers updated?
Title: Re: Unable to load Google Earth
Post by: Broni on December 04, 2007, 08:51:56 PM: Also...
Quote
It will go up to about 19-20% and then freeze.
This is about installation, or opening program itself?
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 08:54:50 PM: I really appreciate all the help!

Display Name RADEON 9200
Chip Type RADEON 9200 AGP (0x5961
DAC type Internal (500MHz)
Approx Total Mem 64.MB
Current Display 1280x1024 (32bit) ((75Hz)

Monitor NEC LCD 1765
Title: Re: Unable to load Google Earth
Post by: Broni on December 04, 2007, 08:59:40 PM: We'll try to help, as long as you provide us with correct info.
Your computer specs look alright.
So, you're saying that Google Earth freezes during INSTALLATION, right?
If so, try to restart your computer, and don't open any other applications, while installing.
Oh, try to download it one more time. Sometimes download got corrupted.
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 04, 2007, 09:06:05 PM: I apologize for not being clear. I have no problem installing it. The problem is when I start to open it up it. At the bottom it shows the percentage as it opens up; when it gets to 19-20% it freezes.

Thanks for all the help!
Title: Re: Unable to load Google Earth
Post by: Broni on December 04, 2007, 09:24:44 PM: I should have read better...
You said:
Quote
I have uninstalled and reinstalled several time and it does the same thing everytime.

As I said, try to restart your computer, and open Google Earth without opening any other programs. It's pretty resources hungry application.
Title: Re: Unable to load Google Earth
Post by: patio on December 05, 2007, 08:09:57 AM: Quote
System requirements for Google Earth on the PC

The Google Earth client requires certain system configurations in order to run smoothly.

Minimum configuration:

* Operating system: Windows 2000, Windows XP
* CPU speed: Intel® Pentium® PIII 500 MHz
* System memory (RAM): 128MB
* 200MB hard-disk space
* 3D graphics card: 3D-capable video card with 16MB VRAM
* 1024x768, 32-bit true color screen
* Network speed: 128 kbps ("Broadband/Cable Internet")

Recommended configuration:

* Operating system: Windows XP
* CPU speed: Intel® Pentium® P4 2.4GHz+ or AMD 2400xp+
* System memory (RAM): 512MB
* 2GB hard-disk space
* 3D graphics card: 3D-capable video card with 32MB VRAM or greater
* 1280x1024, 32-bit true color screen
* Network speed: 128 kbps ("Broadband/Cable Internet")

Seems like you meet the requirements here...the vid card being the weakest link.
How much free space is on your HDD ? ?
Title: Re: Unable to load Google Earth
Post by: Broni on December 05, 2007, 09:28:59 AM: Are you on broadband?
Title: Re: Unable to load Google Earth
Post by: Broni on December 05, 2007, 09:30:28 AM: Quote
the vid card being
(http://www.bbc.co.uk/weakestlink/images/wl_banner_right.gif)
Title: Re: Unable to load Google Earth
Post by: Chief95 on December 05, 2007, 06:08:49 PM: Broni, I have tried running Goggle Earth with all other programs closed, I am on Cable, and I have 75 GB of HDD space.
Still not opening past 30% .This is really a mystery.

Thanks for all the suggestions!
Title: Re: Unable to load Google Earth
Post by: Broni on December 05, 2007, 06:20:00 PM: One more thing, I can suggest is to download a fresh copy of Google Earth. Maybe download was corrupted.
Title: Re: Unable to load Google Earth
Post by: jocxo on December 06, 2007, 07:40:05 PM: i had this problem twice o_o
it only fixed after i formated the computer lol
sorry...not much help