Computer Hope

Software => Computer software => Topic started by: kafka on December 04, 2007, 11:42:15 PM

Title: Not enough disk space when scanning
Post by: kafka on December 04, 2007, 11:42:15 PM: This problem may be related to my earier question.

After I have scanned a couple of postcard sized photos using Arcsoft Photo studio 5.5 I get the following message:

"There is not enough free disk space to complete the scan. Scanner driver will be closed. Code: 31,0,0"

I then run CCleaner, shut all other programs and even reboot, but the problem always reappears. I neve had this trouble with my earlier version.
Title: Re: Not enough disk space when scanning
Post by: quaxo on December 04, 2007, 11:47:17 PM: To what folder is your scanner to save those files?

How much free space is on that disk?
Title: Re: Not enough disk space when scanning
Post by: kafka on December 05, 2007, 12:14:20 AM: My C: drive has 156Gb free space. I get the warning before I have to specify where I'm going to save the image.
Title: Re: Not enough disk space when scanning
Post by: viviviji on December 05, 2007, 01:58:19 AM: We need C: Minimum Space 150Mb Than olny U can Able to Scan
Title: Re: Not enough disk space when scanning
Post by: kafka on December 05, 2007, 02:48:25 AM: yes, but as I said, I have more than 150gigbabytes free
Title: Re: Not enough disk space when scanning
Post by: quaxo on December 05, 2007, 03:12:41 AM: What is the make and model of the scanner?

What OS are you using?

Oh, and what is the scanner's connection to the computer?
Title: Re: Not enough disk space when scanning
Post by: money on December 05, 2007, 07:36:28 AM: Quote from: kafka on December 05, 2007, 12:14:20 AM
My C: drive has 156Gb free space. I get the warning before I have to specify where I'm going to save the image.
i want dis computer today
Title: Re: Not enough disk space when scanning
Post by: money on December 05, 2007, 07:39:28 AM: send it to me today
Title: Re: Not enough disk space when scanning
Post by: Broni on December 05, 2007, 08:49:23 AM: It must be some Arcsoft Photo glitch.
However...
I checked their site pretty well, including forums, and there is no single reference to such an error.
Did you try to email them?
Title: Re: Not enough disk space when scanning
Post by: quaxo on December 05, 2007, 09:27:10 AM: Quote from: Broni on December 05, 2007, 08:49:23 AM
It must be some Arcsoft Photo glitch.
However...
I checked their site pretty well, including forums, and there is no single reference to such an error.
Did you try to email them?

Just a shot in the dark, since I don't know what brand this scanner is, but HP's website DOES have a reference to such an error. The reason I came back and asked what brand it was. Really should have done that in the first place. Here's what HP has to say:

Quote
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=uk&dlc=en&docname=bus05570

Don't know if it's even relevant, haven't heard back from the OP on what brand it was. He has this posted on several forums, so maybe he found an answer somewhere else.
Title: Re: Not enough disk space when scanning
Post by: Broni on December 05, 2007, 09:38:21 AM: Nice find.
Title: Re: Not enough disk space when scanning
Post by: kafka on December 05, 2007, 06:01:18 PM: My scanner is a Canon Canoscan 8800F, connected via USB. I Use Vista Business.

According to Computer, my C: drive has 157gb free (169,630,883,846 bytes). Am I misreading/misinterpreting this?
Title: Re: Not enough disk space when scanning
Post by: Broni on December 05, 2007, 06:17:35 PM: Quote
157gb free (169,630,883,846 bytes). Am I misreading/misinterpreting this?
No.
8 bits(b)=1 byte(B)
1024B =1KB
1024KB=1MB
1024MB=1GB
1024GB=1TB
Title: Re: Not enough disk space when scanning
Post by: kafka on December 06, 2007, 06:04:52 PM: I tried to contact Arcsoft via their e-mail support address but you have to specify your product from a very limited selection which doesn't include Photo Studio, Elements or Scan Gear. I have sent my question via their customer feedback address.

I have posted this query on other forums without any luck. I'm fairly sure that lots of other people would have the same problem and I have a nagging suspicion that the solution will turn out to be terribly obvious.