Computer Hope

Software => Internet browsers => Topic started by: Yorkist on December 14, 2007, 04:12:02 AM

Title: IE cannot display web page.
Post by: Yorkist on December 14, 2007, 04:12:02 AM

IE 7 has suddenly started to come up with the message "Internet Explorer cannot display web page" I have no problems with Firefox and Outlook Express works correctly.

I have used the connection diagnostic which indicates no problems and have deleted all files in the cache. I have tried to follow the instructions on the Microsoft site but still come up with the same result.

I am using Windows XP pro.

I suspect I have done something stupid but have no idea what, I don't think I have installed any new software and am at a complete loss.

Any suggestions please?

Title: Re: IE cannot display web page.
Post by: Broni on December 14, 2007, 07:03:32 PM

Did you try to reset/reinstall IE?

Title: Re: IE cannot display web page.
Post by: Yorkist on December 14, 2007, 10:33:35 PM

Yes.  But I don't seem to be able to do a full reinstall whenever I try I just seem to get a run of updates.

Title: Re: IE cannot display web page.
Post by: Broni on December 14, 2007, 10:37:33 PM

http://support.microsoft.com/kb/318378
Scroll down to IE7

Title: Re: IE cannot display web page.
Post by: Yorkist on December 15, 2007, 04:05:35 AM

I had tried everything in that KB article without success. It looks as if I am going to have to do a reinstall of Windows XP which is what I was dreading.

Past experience tells me I shall have all sorts of problems with software reactivations etc.

Title: Re: IE cannot display web page.
Post by: Broni on December 15, 2007, 08:50:59 AM

Well, if you don't want to go through all that pain, just use Firefox, or Opera. I don't use IE at all.

Title: Re: IE cannot display web page.
Post by: Yorkist on December 16, 2007, 10:45:35 PM

Cracked it!
Something had changed my Firewall settings.
  :-[

Title: Re: IE cannot display web page.
Post by: Broni on December 17, 2007, 05:01:57 PM

Nice going :)