Computer Hope
Hardware => Hardware => Topic started by: Forgo on December 19, 2007, 11:58:08 AM
-
I have a Compaq Presario...
512 MB DDR SDRAM mem; 80 GB DMA hd. I use Windows XP.
I haven't used my DVD-ROM for probably 3-4 months. Last night I tried to install a new program and also tried running music CDs but found it inoperable. The indicator light goes on, and I can hear it running but it is otherwise dead, with no error message whatsoever.
About a month ago I got rid of a virus which perhaps this may be a lingering result of.
Any suggestions will be greatly appreciated... Larry
-
A virus won't affect hardware...
Travel to Device Manager and locate the drive in the listing...right click it and select remove/uninstall.
Re-boot the machine and try it again.
If it doesn't work you need to swap it into another machine to see if the drive has failed.
-
Sorry for the delay, had to leave for a while...
It seemed like it un-installed OK, but obviously takes it upon itself to reinstall as I get a reminder that "a new program has been installed" without me prompting it to do so. It also indicates that the DVD-ROM running properly...nevertheless the problem still exists...