Computer Hope

Software => Internet browsers => Topic started by: dustman on January 02, 2008, 04:45:47 PM

Title: default mail client not properly installed
Post by: dustman on January 02, 2008, 04:45:47 PM

Hello,

Hope somebody has the solution to this problem: I am running Windows XP with service pack 2, Zone Alarm Security Suite (not running Windows firewall or
Windows virus protection), and get MS updates automatically. I am using Outlook Express, have only used this email program, no problems. Now when I try to use a link to send an email I get the error message "default mail client not properly installed".

I have tried to download OE from the net to do a new install. The most recent I can find is OE6. I downloaded it, and tried to install it, but it says I have a newer version installed, current installation will not proceed. I guess that means I have OE7. I have checked under tools, internet options, programs, and OE is shown as the default.

I tried registry repair, and all it did was get rid of Adobe Reader and Adobe Flashplayer, which I needed, so I had to find and reinstall both of them, another can of worms opened. I finally got them working again, but now I'm still getting the error message that the default mail client is not properly installed. I can't email business or companies I purchase from. This is a problem that only started about a week or so ago. Any ideas?

Any help would be greatly appreciated.

Thanks,

dustman

Title: Re: default mail client not properly installed
Post by: Broni on January 02, 2008, 05:03:41 PM

I suspect some of ZA updates....
OE is a part of Internet Explorer, so, if you have Internet Explorer 7, that means, you have Outlook Express 7.
Open IE, go Tools>Internet Options>Advanced tab, click Reset button.
Restart computer.

Title: Re: default mail client not properly installed
Post by: Broni on January 02, 2008, 08:00:40 PM

Mea culpa, and I apologize, I didn't warn you, that IE will go to square one.
I'm happy though, your problem got fixed.

Quote

So we went a round-about way

What exactly did you do?

Title: Re: default mail client not properly installed
Post by: soybean on January 04, 2008, 09:47:56 AM

Quote from: Broni on January 02, 2008, 05:03:41 PM

OE is a part of Internet Explorer, so, if you have Internet Explorer 7, that means, you have Outlook Express 7.

MS stopped Outlook Express at version 6; it was not included with IE 7, so there is no version 7 of Outlook Express.  IE users who updated IE from 6 to 7 still have Outlook Express 6.

Title: Re: default mail client not properly installed
Post by: Broni on January 04, 2008, 03:46:19 PM

Quote

MS stopped Outlook Express at version 6; it was not included with IE 7, so there is no version 7 of Outlook Express.  IE users who updated IE from 6 to 7 still have Outlook Express 6

I told myself so many times to shut up, when it comes to programs, which I don't use, but as I can see to no avail...grrrrrrrrrrr