Computer Hope
Software => Internet browsers => Topic started by: tori_73 on January 13, 2005, 06:02:26 AM
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HELP ME !!!!!
I need some serious help.. my internet speed is dead slow.. it can take from 5 mins plus just to load a web page..
my os is xp and dsl...
what is causing all these headaches...
Im ready to throw this thing out the window....
I have done a disc clean and a defrag but nothing is helping this traumatic situation.... Please someone help me... :'( :'( >:(
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Sounds like you need to do some house cleaning. Try going to "Tools/Internet Options". Here you can "Delete Cookies" and "Delete Files".
Now, if you haven't already, go to the link below
http://www.majorgeeks.com/download506.html
Download/install/update/run "Ad-Aware SE Personnel"
Delete all the things it finds. Your 'puter will thank you.
My 2½¢
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[[I have done a disc clean and a defrag but nothing is helping]]
I don't see any mention of running a Anti-Virus program, be sure to update and run your AV program often. If you don't have one, might I suggest a free one that works great.
http://free.grisoft.com/freeweb.php/doc/2/
My 2¾¢
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thanks everyone for your 2.5 c.. I have done everything from virus scanning to dumping all the cookies and I had already done the adaware as well... so what else could be causing this problem..
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tori_73.......So ......lets see what we know ......slow internet with a dsl connection. That all youv'e told us.....So .....
When did this start ?
What O/S are you using ?
Does your E mail work ok ?
Hows your pc act when not on-line ?
Are you behind a router ?
What kind of firewall are you using?
Have you checked with your DSL provider ?
let us know
dl65 ::)
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download spysweeper...more info needed on net connection...........do you have any p2p programs on your pc...
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How many programs are running in your registry when you are using the computer? (Probably too many)
[glb]Flame[/glb]
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Q. When did this start ?
About 1-2 weeks ago.
Q. What O/S are you using ?
windows XP
Q. Does your E mail work ok ?
outlook express works fine, hotmail can get bogged down.
Q. Hows your pc act when not on-line ?
pc works fine when not online..
Q. Are you behind a router ?
nope, no router..
Q. What kind of firewall are you using?
using the windows firewall..
Q. Have you checked with your DSL provider?
no, havent checked with my provider.
I am using adaware se and have done several scans to no success..
how do I check how many programs in the registry I am running???
I even went as far as reformating but still the problem is there....
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tori_73........Whoa......"I even went as far as reformating but still the problem is there.... " This is probably a stupid question but I'm going to ask anyway.....After you formatted your hard drive and removed all the data from it .......and then did a clean install of Win Xp .....installed your anti virus program , then went online to Micro Soft to get all the updates .....was the download speed ok ?
please let us know
dl65 ::)
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heres the thing, the updates were completed successfully... I can view web pages for the first couple of goes then thats it, after I get to about the 4th or 5th page I cant go any further... usually I switch off the puter and restart, then get back on the net and do it all again, next couple of pages and off again...
Its starting to get really frustrating I want to throw this thing out the window but I would probably hit the neighbours house and come back at me.. ???
would it have anything to do with the ram.. it hasnt done this before but its worth an ask... I only have 256 but it is shared with my graphics...
:'( >:( :'(
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tori_73.....what happens if you open a web page look at it and close it .......you mean that if you repeat that 5 or 6 times that the page simply wont open . Do you ever empty your temporary internet folder , delete your cookies or clear your history file ?
I'd like you to go to .... http://bandwidthplace.com/speedtest/ and test your download speed ....
let us know
dl65 ::)
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thats about it,, if I access the same page 5 times in a row it will get slower and slower till it wont load at all.. I always delete the temp internet files and cookies..
the results are as follows..
143.2 kilobits per second
Communications 143.2 kilobits per second
Storage 17.5 kilobytes per second
1MB file download 58.6 seconds
Subjective rating Mediocre
any help to you??? :)
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tori_73......" I also have a DSL connection .......there's something terribly wrong.
Your results .......
143.2 kilobits per second
Communications 143.2 kilobits per second
Storage 17.5 kilobytes per second
1MB file download 58.6 seconds
Subjective rating Mediocre
Here's mine from the same site .......
1.2 megabits per second
Communications 1.2 megabits per second
Storage 149.5 kilobytes per second
1MB file download 6.8 seconds
Subjective rating Good
Based on these results , I would be contacting your ISP and asking them what download speed you should be getting from them .
Can you think back to when this all started .......Did you download any updates .......or possibly any sort of system optimizer ......or were there any phone problems ? .....perhaps a severve storm in your area which effected the phone lines ?
let us know
dl65 ::)
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Hello
I have done a free test on that speed test site and got these results
Communications 34.1 kilobits per second
Storage 4.2 kilobytes per second
1MB file download 4.1 minutes
Subjective rating Slow
Should the ISP provide a quicker connection, i mean is it their fault or my computer?
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I contacted my isp and they say I am downloading at good speed and there is nothing wrong with my connection that it must be a hardware problem... I have never heard of a hardware problem causing the failure to load pages (except where the hdd needs a clean up)...
So now Im at a loss as to what I can do... :( :-/
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Hello
I have done a free test on that speed test site and got these results
Communications 34.1 kilobits per second
Storage 4.2 kilobytes per second
1MB file download 4.1 minutes
Subjective rating Slow
Should the ISP provide a quicker connection, i mean is it their fault or my computer?
If you have a dial up connection ...then thats not bad .....however if you have a Cable or DSL connection ....somethings wrong.
dl65 ::)
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I contacted my isp and they say I am downloading at good speed and there is nothing wrong with my connection that it must be a hardware problem... I have never heard of a hardware problem causing the failure to load pages (except where the hdd needs a clean up)...
So now Im at a loss as to what I can do... :( :-/
Well ....I don't know what to tell you other than we both have DSL connections ...look at the differance between our D/L tests.......You say you have defragged your hard drive , emptied your temp files , dumped your history files .......Do you have lots of space available on your hard drive ? You could try shutting down your firewall just to check , but I don't think its effecting your d/L speed .......Do you have any other scanners which may be running and slowing down your D/l ?
What download speed did your ISP tell you they are delivering ? You also have to remember that your ISP help or tech support may not be staffed by people who really know anything .........They have a book ......and they ask you some questions and then based on your reply open the book and recite whatevers there .......and they will usually try and suggest the problem is yours not theirs .
let us know
dl65 ::)
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hey, whenever u delete temp and cookies restart the
computer and check the cpu usage thats by pressing ctrl+alt +del ,click task manager and select performance tab , see how many % usage and let me know that.