Computer Hope

Internet & Networking => Networking => Topic started by: jll on March 20, 2008, 09:53:08 PM

Title: Unable to connect thru internet explorer but both wireless and cable are connect
Post by: jll on March 20, 2008, 09:53:08 PM

My wife was traveling and opened an email that killed my ability to connect to the internet.  I have symantec and a scan recognizes and quarantines a trojan horse. 

The wireless connects with an excellent signal and the same for the wired network card.  I get ip addresses, etc.

I checked internet options and it is configured to automatically detect....

The laptop runs Windows XP...

Any suggestions?

Title: Re: Unable to connect thru internet explorer but both wireless and cable are con
Post by: viking on March 21, 2008, 04:29:34 AM

Please post here the output of the command ipconfig /all

(start->run->cmd (enter)
ipconfig /all >c:\ipcfg.txt (enter)

copy the content of ipcfg.txt here)

Title: Re: Unable to connect thru internet explorer but both wireless and cable are connect
Post by: jll on March 21, 2008, 08:30:41 AM

I did a system restore back a month and I was able to get it running to update the anti virus..it quarantined a trojan horse and w.32 worm.  I don't know if either was the real cause...here is the ipconfig
that seems to be working now. 

Windows IP Configuration



        Host Name . . . . . . . . . . . . : VDM

        Primary Dns Suffix  . . . . . . . : veridiem.com

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : veridiem.com

                                           


Ethernet adapter Local Area Connection 2:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-0F-1F-C3-D8-7A



Ethernet adapter Wireless Network Connection 2:



        Connection-specific DNS Suffix  . : levitans

        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection

        Physical Address. . . . . . . . . : 00-0E-35-6E-F3-56

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.2.2

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.2.1

        DHCP Server . . . . . . . . . . . : 192.168.2.1

        DNS Servers . . . . . . . . . . . : 192.168.2.1

        Lease Obtained. . . . . . . . . . : Friday, March 21, 2008 10:07:31 AM

        Lease Expires . . . . . . . . . . : Monday, January 18, 2038 11:14:07 PM

Title: Re: Unable to connect thru internet explorer but both wireless and cable are con
Post by: viking on March 22, 2008, 06:52:36 AM

Your router acquires right settings for it's wan connection? (Your tcp/ip settings you presented seem to be fine).
If you try with an alternative operating system the problem is solved? (alternative operating system on a cd, they don't need to be installed on computer, just boot from a cd: knoppix, ubuntu - as examples).