Computer Hope

Software => Computer software => Topic started by: omaha1 on March 29, 2008, 09:45:58 PM

Title: jpg
Post by: omaha1 on March 29, 2008, 09:45:58 PM

Fair Warning:  I am fairly clueless about computers.  I am having trouble opening some pictures in my email.  Either they don't open at all - I can only see the thumbnails attached to the email, or they only open as big as a thumbnail.  This only happens with some of the pictures sent to me.  Help!

Title: Re: jpg
Post by: Broni on March 29, 2008, 10:01:19 PM

Your Windows version, and your email program, please. Do those pictures come as attachments?

Title: Re: jpg
Post by: omaha1 on March 29, 2008, 10:09:01 PM

Windows XP.  Email through internet explorer and yahoo, not sure which you wanted.  Yes, they are attachments.

Title: Re: jpg
Post by: Broni on March 29, 2008, 10:15:18 PM

Quote

Email through internet explorer

I assume - Outlook Express?
What program do you normally use to see graphic files?

Title: Re: jpg
Post by: omaha1 on March 29, 2008, 10:21:55 PM

I don't use outlook express or outlook.  I log onto the internet using internet explorer and then use yahoo mail.

Right now my computer goes back and forth between using Kodak EasyShare, Microsoft Office Picture manager and Windows picture and fax viewer.  I think that is part of my problem.  Maybe?  It keeps changing between them all - without me doing anything, at least knowingly.

Title: Re: jpg
Post by: Broni on March 30, 2008, 08:46:04 AM

You have to establish one program to be default one.

Title: Re: jpg
Post by: fenzo666 on March 30, 2008, 09:51:18 AM

To change the default picture viewer check out this site: http://www.wikihow.com/Change-the-Default-Photo-Display-Program-in-Windows-XP

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 10:42:42 AM

Ok, I followed the instructions in this link and my pictures are still not opening.  When Windows picture and fax viewer opens it says no preview available.

When it asks me if I want to open the picture or save it the box states that it is a EasyShare jpg - even though I have changed my picture viewer.  Does this mean anything?

Thanks!

Title: Re: jpg
Post by: Broni on March 30, 2008, 11:27:05 AM

Did you save file in question to your hard drive, first?

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 12:06:02 PM

I have tried both - opening the picture and saving it to a file or to the desktop and then opening it.  They both have the same results.

Title: Re: jpg
Post by: Broni on March 30, 2008, 12:12:37 PM

Maybe the file is corrupted. Try Irfanview: http://irfanview.com/

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 12:22:59 PM

How will irfanview help me?

Title: Re: jpg
Post by: Broni on March 30, 2008, 12:28:32 PM

Well, if Irfanview won't open the file = file is corrupted.

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 12:32:54 PM

I don't think it is a problem with the file.  I can open the attachments on a friend's computer - through my yahoo account the same way I am trying it at home.  It just doesn't work on my own computer.

Title: Re: jpg
Post by: Broni on March 30, 2008, 12:34:28 PM

Try Irfanview.

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 12:46:03 PM

Still not working.  It is now say "can't read file header" and "unknown file format or file not found".

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:03:16 PM

This is typical error for corrupted file.

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:14:53 PM

I believe you that it is corrupted - you obviously know way more than I do, but explain how I can open them on other computers.

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:17:31 PM

Are you talking about VERY SAME file?

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:23:18 PM

I went into the exact email, the exact pictures - in my same email account - just on a different computer and it worked.

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:26:03 PM

Can you attach that file in your next post?

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:33:44 PM

I was going to, but when I went to save it to my desktop to attach it (the only way I know how to get it to you) I noticed that the size was 0 when it was saved.  What the heck am I doing wrong????  Why do I have no problem with some pictures?  Argh!

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:37:33 PM

Save the VERY SAME file on the other computer.

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:39:38 PM

I won't be able to do that until tomorrow - but I will.  Am I trying to attach it, to get to you, correctly?

Thank you for being patient with me!

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:43:46 PM

Hey, not a problem.

Yes, you can attach it, using Additional options... in your reply.

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:44:39 PM

here goes...

[recovering space - attachment deleted by admin]

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:45:12 PM

See it's 0Kb!

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 01:46:15 PM

Try another one

[recovering space - attachment deleted by admin]

Title: Re: jpg
Post by: Broni on March 30, 2008, 01:49:20 PM

Is this very same attachment saved on two different computers?

Title: Re: jpg
Post by: omaha1 on March 30, 2008, 03:52:06 PM

I didn't save it on the other computer - I just opened it.

Title: Re: jpg
Post by: Broni on March 30, 2008, 08:37:30 PM

I don't understand. Where is 0KB file coming from, and where is 3.75KB file coming from?

Title: Re: jpg
Post by: mr.perfect on March 31, 2008, 04:42:42 AM

I think you have some problems with ur Windows Installtion ...!


Reinstall  ur windows or Restore it ...!

www.pakitforum.com (http://www.pakitforum.com)

Title: Re: jpg
Post by: omaha1 on March 31, 2008, 07:29:32 PM

The two different sizes are two seperate pictures, from the same person, in two seperate emails. 

I saved the pictures on a different computer today and they opened just fine.

Title: Re: jpg
Post by: Broni on March 31, 2008, 07:42:48 PM

Quote

in two seperate emails

As I told you, one image was just corrupted.

Title: Re: jpg
Post by: omaha1 on March 31, 2008, 07:44:56 PM

The one that I attached for you that was 3.75kb does not open full size on my computer, though.  It will open it whatever program I am using, but only the same size as the thumbnail that is in my email.  On other computers it opens full size, though.

Also, the one that is 0kb will open fine on other computers.

Title: Re: jpg
Post by: Broni on March 31, 2008, 07:58:33 PM

I've never heard of any computer, which would open 0KB file. Mine, obviously, doesn't open your 0KB file, so I guess, there is something wrong with my machine.
Second image (3.75KB) is only 113x150 pixels, so how do you want to open it in full screen? Full screen, depending on monitor resolution, may be like 1280×720 pixels. Surely, you can save 150x113 image as 1280×720 image, but it'll be very grainy, and blurry.
Below is your 113x150 image enlarged to 760x1280...

(http://smartestcomputing.com.ipbhost.com/uploads/post-1-1207015037.gif)