Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Safety_First on March 30, 2008, 08:35:38 PM
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I have recently built a new PC and installed Vista Home Premium 64bit. However when I restart the system it gets to the loading bar and freezes (the loading bar doesn't light up - just faded). I think it could have something to do with my motherboard drivers (my motherboard is an Asus P5KC) but I've been to the website and installed recent drivers for my chipset and ethernet . I don't know what else to try, can anyone shed some light on my situation?
Thanks in advance.
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Did this new build ever run ? ?
Are you sure the MBoard drivers are the correct ones ? ?
Have you tried the drivers on the CD that shipped with the board ? ?
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The new build runs fine - apart from the restart problem.
I'm pretty sure the drivers are right - went to the Asus support page, found my mobo model, downloaded drivers.
The CD was intended for XP :(.
However I haven't updated the BIOS or downloaded something called ATK ACPI utility and my modem drivers are not up to date but that's all I can think of.
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Can you boot into Safe Mode without any problems?
Have you tried running your build with XP instead of Vista? I'm no hardware expert, but there could be a compatibility issue.
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I have not tried running in safe mode and restarting. Additionally I don't have an XP disk, all I had with my old computer was well I made a recovery disk.
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Aside from reformatting, the only suggestion I can think of is to check all of your hardware drivers and bring them up to date. And perhaps list all of your hardware (Everest can make this a bit easier for you) and maybe someone can verify whether or not there are any compatibility issues. Like I said, I'm not a hardware expert (my specialty is malware and software), so my knowledge in the area only extends so far. If you hadn't PM'ed me, I probably wouldn't have even bothered. Heh.