Computer Hope
Software => Computer viruses and spyware => Topic started by: air on April 17, 2008, 12:39:05 AM
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Hi,
I have downloaded norton 2008, but now the computer is very slow. I am using win xp, 1.5 g micropr, 512 ram, about 16 g free memory in c: and 70 g total.
I have defram, disk clean up, but nothing new.
It appears like the computer is always running, as if the mprocessor is always working.
What do I have to do?
Thank you.
air
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wel it is quiet a heavy software to run.
wat is the size of your c: and d: drive..
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Thank you for the answers.
c: capacity 39 gb
free 17 gb
d: cap 39 gb
free 32 gb
e: cap 37 gb
free 11 gb
Norton is on c: right now.
ram memory, 512 mb, has nothing to do with it?
Thank you again.
air
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Get another 512MB of RAM, to start with.
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Norton does its job fine in terms of detecting and updating but it's TOO RESOURCE heavy.
So remove the norton and get the avg or the avast depending on what you prefer. Just google either "avg" or "avast" and visit the first link google gets you.
They both use much less resource, and have automated updating and realtime scanning. The programs always are improving in terms of the detection rates and freeware version is good enough for those programs.
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Thank you all for your help.
I upgrade ram and give a look to avg and avast.
air
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Thank you all for your help.
I upgrade ram and give a look to avg and avast.
air
hope it solves your problem. :)
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Is your computer faster with extra RAM?
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Hi Broni,
I have just update + 512 mb. Now, i have 1 gb.
Yes, it is faster, but appears to freeze quickly, when I run few things.
I might add 1 gb more. What do you think?
I also gave a look to avg and avast. How is their free antivirus program? It will take care of viruses. How about other threats?
Thank you.
air
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XP with 1GB of RAM should run perfectly fine, however Norton may be a culprit. I hate that thing. Did you pay for it, or is it a trial?
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I just bought it. What do you think about avg or avast?
Thank you.
air
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If you bought it, there is a problem, because you don't want to waste your money.
AVG, and Avast! are excellent programs, and free ones.
If you have Norton CD, we can try to uninstall it (don't do anything, yet!), and see, if your computer behaves better.
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I bought it from symantec website. No disk. I will check with them.
Avg/avast are antivirus programs. How about other threats like spyware?
Thank you.
air
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Well, let's check something...
Print these instructions out.
1. Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/ (http://www.superantispyware.com/)
* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html (http://www.superantispyware.com/definitions.html).)
* Close SUPERAntiSpyware.
Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen
* Open SUPERAntiSpyware.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
o Close browsers before scanning.
o Scan for tracking cookies.
o Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen.
* Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan.
* Click "Next" to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes".
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
o Click Preferences, then click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
o Please copy and paste the Scan Log results in your next reply.
* Click Close to exit the program.
Post SUPERAntiSpyware log.
RESTART COMPUTER!
2. Download Malwarebytes' Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
RESTART COMPUTER!
3. Download HijackThis:
http://www.snapfiles.com/get/hijackthis.html (http://www.snapfiles.com/get/hijackthis.html)
Post HijackThis log.
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If you request your money back...you wouldn't be the first.
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After upgrading ram, the Pc is working fine. I am unistalling Norton from my laptop and downloading avg with other protections.
Thank you again.
air
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Good decision :)