Computer Hope

Software => Internet browsers => Topic started by: ivanoe on April 25, 2008, 12:16:58 AM

Title: outlook express
Post by: ivanoe on April 25, 2008, 12:16:58 AM

Morning to all ,i have a problem with the above.i can't send emails .a box comes with  error warnings and numbers such as ox800ccc78/90/92. and so on.i have checked these but don't understand them.can anyone help me.

Title: Re: outlook express
Post by: soybean on April 25, 2008, 06:06:59 AM

Please provide the exact wording of the error message, or post a screen print of it.

Does this happen every time you try to send mail?  Did this problem start suddenly?  Was OE sending mail OK before this started?

Title: Re: outlook express
Post by: ivanoe on April 27, 2008, 02:04:02 AM

is this what you want soy bean.to answer your question it was sending allright until i had a virus about 4 wks ago. after that it wouldn't do anything ,now this box comes up all the time.

[recovering space - attachment deleted by admin]

Title: Re: outlook express
Post by: soybean on April 27, 2008, 09:37:41 AM

Have you verified that your email account settings in OE are correct?

Title: Re: outlook express
Post by: quaxo on April 28, 2008, 02:44:23 AM

A good explanation of how to setup POP3 access with Outlook for Sky:
http://www.skyuser.co.uk/forum/sky-email-portal-log/757-sky-email-setup-settings.html (http://www.skyuser.co.uk/forum/sky-email-portal-log/757-sky-email-setup-settings.html)

Follow that and see if it helps.

Title: Re: outlook express
Post by: soybean on April 28, 2008, 08:16:43 AM

quaxo's link pertains to Outlook, not Outlook Express.  For Outlook Express, see: How do I set up email accounts in Outlook Express? (http://www.skyuser.co.uk/index.php?news=1248). 

You might also need to verify POP is enabled on your Sky account.  See How to enable POP on your Sky Email Account (http://www.skyuser.co.uk/index.php?news=1389).

Title: Re: outlook express
Post by: quaxo on April 28, 2008, 08:18:54 AM

Quote from: soybean on April 28, 2008, 08:16:43 AM

quaxo's link pertains to Outlook, not Outlook Express.  For Outlook Express, see: How do I set up email accounts in Outlook Express? (http://www.skyuser.co.uk/index.php?news=1248). 

You might also need to verify POP is enabled on your Sky account.  See How to enable POP on your Sky Email Account (http://www.skyuser.co.uk/index.php?news=1389).

Oops, thanks for correcting that.  ;D