Computer Hope

Hardware => Hardware => Topic started by: shatterjack on April 26, 2008, 04:49:05 PM

Title: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 26, 2008, 04:49:05 PM
HP Pavilion d4890y
dual 2.13 ghz
2gb ram
Vista 32bit (I miss 2000)
Geforce 8500 GT
22" LCD (HP w2207)


Hi I'm having a heck of a time finding help on this display problem. It's basically anything that displays is repeated to the right and down, getting fainter as it repeats. I can only see two repetitions. It makes text hard to read. It is different than ghosting because motion doesn't affect it. Right now there are two vertical lines repeating off the left edge of my screen. There is a duplicate cursor that follow my cursor around. The duplicate is like 5% opacity but it's still visible and horrible. I plugged my cpu into my friend's crt and it still did the same effect so I don't think it's the monitor. I updated the driver and also got a replacement graphics card from HP, and that didn't do anything. So what the heck. Is it some sort of devil? At least can someone tell me what it is generally called, if there is even a name for it?
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: quaxo on April 28, 2008, 01:31:43 AM
See if you can take a screen shot of this. If it shows in the screen shot, post it so we can see it.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 28, 2008, 10:05:22 PM
here is a close-up of my cursor. you can see the second image a bit to the right. Always there on everything. And making me blind.....

thanks for any help- HP can't figure anything out, they just want me to format and start over  ::)

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Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Aegis on April 29, 2008, 12:23:00 AM
What kind of graphics card did they send you?
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 29, 2008, 12:37:03 AM
Geforce 8500 GT 512 mb mem

I had the same problem with the first graphics card, they thought it was the card so they sent out a new one. That's their solution to everything, just put a new one in. I've updated the driver, and run the video tests. Thanks anyone...
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Aegis on April 29, 2008, 01:10:25 AM
That's just odd...

What kind of cable connects your computer and monitor?  Are you using the 15 pin cable (which usually has the blue connectors) or the newer kind -- the name escapes me at the moment?  Can you try a different cable?
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Broni on April 29, 2008, 01:26:16 AM
Yeah, poor quality cable may cause ghosting.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 29, 2008, 03:18:43 AM
the dumb thing is that my graphics card is a dvi cable and my monitor has both vga and dvi ports. Of course HP couldn't give me a dvi cable, no they gave me a vga cable with an adapter on one end. So it's going from a dvi port on the graphics card through a vga cable into the cga port on the monitor. I'll go by fry's and pick up a dvi->dvi cable. you think that might cause a problem? They sent a new dvi adapter when they sent the new graphics card and I tried it, same thing. any other ideas? thanks a lot
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: patio on April 29, 2008, 07:17:38 AM
Adapters are always suspect...i predict success with the DVI/DVI cable.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 29, 2008, 12:03:04 PM
thanks I'll let you know how it goes...
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: saf-beagle on April 29, 2008, 05:30:54 PM
hi guys,

Is this a problem that recently "occured"? Or is your system new and this happened "out of the box"?

HP sent you an Nvidia. Make sure your drivers are Vista 32 bit ( assuming you're using 32 bit.. )

A quick tip:

Check you apiture size in BIOS- Ensure your video card ram is aligned with the correct apiture size: 64,126,256 512 ect mb.

LCD monitors run at 60 hz. Anything higher will give you a odd picture.

~saf-b
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Broni on April 29, 2008, 05:39:17 PM
Your signal is converted twice. This definitely will cause picture quality problems.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 29, 2008, 06:14:46 PM
What is converting my signal twice? crappy cable? or something else?
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Aegis on April 29, 2008, 08:10:02 PM
it could be the cable itself, or the  DVI to 15-pin VGA adapter.  You mentioned you were going to get a DVI cable from Frye's.  I think it's worth a try -- besides, the DVI cable will technically give you a higher quality signal, anyway.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Broni on April 29, 2008, 08:55:33 PM
Quote
What is converting my signal twice?
Sorry, converted once, from DVI to VGA.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 30, 2008, 12:53:17 AM
It worked! Thanks you guys. Stupid HP, they sent a vga cable with an adapter on it, and the adapter didn't even have all the pins. It was missing maybe 9 pins in the middle of the set, the guy at Fry's said that was for running an analog signal. The full pin set is for digital, like what I am running from my computer to my monitor. I'm gonna call HP and tell them they should pay for my cable :) (42 bucks!) I feel my vision settling back in.......
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Aegis on April 30, 2008, 02:24:30 AM
Excellent!  Glad you got it resolved.  HP should know better.
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: quaxo on April 30, 2008, 09:25:42 AM
Excellent!  Glad you got it resolved.  HP should know better.

See, "should know better" isn't knowing better, is it?  :P
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Broni on April 30, 2008, 05:52:07 PM
Good news :)
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: shatterjack on April 30, 2008, 06:02:40 PM
thanks again everyone. now I updated vista and it's freezing up my compy at startup. I'm formatting back to xp, i can't take it anymore.....
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: Broni on April 30, 2008, 07:00:46 PM
Bad news this time...
Title: Re: LCD Monitor - Doubled Image of Everything
Post by: patio on April 30, 2008, 07:18:57 PM
A brand new fresh install of XP...not neccessarily bad news..... ;D