Computer Hope
Software => Computer software => Topic started by: CobraPr on June 02, 2008, 03:59:47 PM
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I have a Dell Dimension
Windows XP SP2 Home Edition
512MB RAM
When I try to uninstall or install certain programs, I receive a message stating that windows installer is installed incorrectly. This problem only happens with certain programs, Itune being one of them. I can't update anything on itune and when I tried uninstalling the program the message appreared. This problem has occurred with a handfull of programs. I can't even get Windows update. Help ???
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Re-register MsiExec
- Go to Start > Run
- Type or Copy and Paste the following:
- MSIEXEC /UNREGISTER then hit enter.
- Then again Start > Run
- Now type or Copy and Paste the following:
- MSIEXEC /REGSERVER then hit enter.
[/list]No visible change will take place. Try to install/uninstall again.
If this method fails, you will need to reinstall the Microsoft Windows Installer (MSI)
Windows Installer 1.1 (http://www.microsoft.com/downloads/details.aspx?familyid=F1B7A5B0-611B-45A7-A06D-CADFF33E64DA&displaylang=en)
Windows Installer 2.0 (http://www.microsoft.com/downloads/details.aspx?familyid=cebbacd8-c094-4255-b702-de3bb768148f&displaylang=en)
Windows Installer 3.1 (http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en)
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If this method fails, you will need to reinstall the Microsoft Windows Installer (MSI)
Windows Installer 1.1 (http://www.microsoft.com/downloads/details.aspx?familyid=F1B7A5B0-611B-45A7-A06D-CADFF33E64DA&displaylang=en)
Windows Installer 2.0 (http://www.microsoft.com/downloads/details.aspx?familyid=cebbacd8-c094-4255-b702-de3bb768148f&displaylang=en)
Windows Installer 3.1 (http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en)
I am pretty sure Windows Installer 3.1 covers the API included with 1.1 and 2.0, and should be the only one that you need to install.
(In my opinion, .msi is a bad idea... its not only slow, but if it gives out, you end up stuck with just about everything)
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Thanks for your reply to my problem. I certain that before I made the post for help, I went to windows and installed Windows Installer. Honestly I don't remember which. So on that note I an going to try installing 3.1 and see what happens. Oh by the way when I installed whichever program I did, the same message continued to show as before. So I'll be getting back to you guys and hopefully it will be with good news.
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One question fellas, there are 3 different files, which one do I download or does it make a difference?
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One question fellas, there are 3 different files, which one do I download or does it make a difference?
Download the one titled: "WindowsInstaller-KB893803-v2-x86.exe"
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Gents, I believe the problem is fixed. I say I believe, because the problem was not happening with every program, however the one that i tried after following your suggestion seems to be working. To Be Continue! Now another problem, I hope it's in the right thread. This message is constantsly appearing when I click certain links; AOLEXPLORER.Exe---Unable to locate componet
X This application has failed to start because xprt6.dll was not found. Re-installing the appl. may fix this problem.
Help please!
I ran the sfc /scannow and nothing appeared.
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I wonder if someone can assist me with the problem I'm having with the xprt6.dll file. If I need to post this somewhere else please let me know.
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What's your connection to AOL? Your ISP?
xprt6.dll is part of AOL, ICQ and AIM
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I only use AIM for its emails and my son for chatting.
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You may try to reinstall it.
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Gents it's taken me a minute to respond since so much has been going on in the home front. Well the problem stemed from AOL Explorer. I uninstalled it, then did the reinstallation and all is well now.
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Cool :)
Thanks for posting back.