Computer Hope

Software => Computer games => Topic started by: DJES86 on June 26, 2008, 11:54:09 PM

Title: MAGIX Music Maker, Installation Problem...
Post by: DJES86 on June 26, 2008, 11:54:09 PM
Right, the first few times I tried to install, it said something about a wise.dll file that could not be extracted and it also said, CRC does not match??

It eventually got past that and started installing but would stop and say something about a bad/corrupt installation file....It then got to 97% of the installation being complete when I got the same message...I can load the game, but the soundpool and database is empty and it says ' database error: make sure it is installed properly '

can anyone help?  ???

( I tried disabling my anti - virus, I heard it might sort out the problem but it didn't )
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: Carbon Dudeoxide on June 27, 2008, 03:16:36 AM
We need more information, Please look here. (http://www.computerhope.com/forum/index.php/topic,33586.html)
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: quaxo on June 27, 2008, 04:43:55 AM
Is this a legitimate copy of the program from http://www.magix.com (http://www.magix.com), or was this downloaded through Limeware, BitTorrent, or the like?
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: kpac on June 27, 2008, 05:50:04 AM
I can load the game

Game? MAGIX Music Maker isnt a game. I have it on my PC. Its for doing what it says on the tin - making music.
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: DJES86 on June 27, 2008, 08:14:23 AM
this is the error message: An I\O error occurred while installing a file. This is usually caused by bad installation media or a corrupt installation file. abort\retry
when i abort it says "corrupt installation file"
 

Title: Re: MAGIX Music Maker, Installation Problem...
Post by: Carbon Dudeoxide on June 27, 2008, 08:20:45 AM
What Operating System (http://www.computerhope.com/jargon/o/os.htm)?

Did you try to re-download the file?
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: quaxo on June 27, 2008, 08:23:28 AM
Again...

Is this a legitimate copy of the program from http://www.magix.com (http://www.magix.com), or was this downloaded through Limeware, BitTorrent, or the like?
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: Carbon Dudeoxide on June 27, 2008, 08:26:00 AM
Again...

Is this a legitimate copy of the program from http://www.magix.com (http://www.magix.com), or was this downloaded through Limeware, BitTorrent, or the like?
I edited my post to get rid of the word 'real' from "Did you try to re-download the real file?"  ::)

Although it could just be a bad download.
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: DJES86 on June 27, 2008, 08:28:00 AM
Its a genuine copy of the game, Its off the cd - rom.

I use windows xp.

Ive tried re - installing many times.
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: stevejohnson1958 on June 27, 2008, 08:35:30 AM
How old is this software?  Have you tried cleaning the CD or the optical lens of the player?

CDs will degrade after time (a long time), bit it would seem there's a problem copying the file over....which can only lead me to believe, either the disc is dirty, damaged...or the drive is dirty.
Title: Re: MAGIX Music Maker, Installation Problem...
Post by: quaxo on June 27, 2008, 08:40:54 AM
If you have the CD, try installing it on another computer and see if the process will complete. If it does, the problem is most likely your CD drive. If the same issue occurs, there's probably a problem with the CD. You'll have to contact Magix to see if you can get the disc replaced.