Computer Hope

Hardware => Hardware => Topic started by: sandratz on July 07, 2008, 10:41:02 PM

Title: Printer doesn't print colors.
Post by: sandratz on July 07, 2008, 10:41:02 PM

Hi,

My printer model is HP Deskjet 1622. It was printing colors until I installed a new catridge. I did so bse the previous catridge ran out of ink. When I print a test page, the colors appear, but when I print a picture or any document that has color, it prints out in grayscale. I also can't find the grayscale/color option checkbox for the printer. Can someone pls help me solve this problem?

Title: Re: Printer doesn't print colors.
Post by: kuszmania9999 on July 08, 2008, 04:11:01 AM

try to read your printer manual

Title: Re: Printer doesn't print colors.
Post by: squall_01 on July 08, 2008, 04:25:02 AM

When you click print click on prefrences then go to color you'll see color options.  Just change it to how you want.

Title: Re: Printer doesn't print colors.
Post by: sandratz on July 09, 2008, 01:10:57 AM

Thanx for your help. I'll try to find my manual. I couldn't find the color options under the Preferences menu. Maybe a virus disabled it.   :-\

Title: Re: Printer doesn't print colors.
Post by: squall_01 on July 09, 2008, 03:48:06 AM

Its probably some where else but I think thats where HP usually has it.  All printers are differnt.

Title: Re: Printer doesn't print colors.
Post by: zubairbcs on July 09, 2008, 04:37:13 AM

 :-* Try following,

 Click   START -- SETTINGS -- PRINTERS AND FAXES

 Now double click on the printer.

 Click PRINTER menu and select PRINTING PREFERENCES

 Click COLOR tab

 Uncheck PRINT IN GREYSCALE and select AUTOMATIC.

  Hopefully, should be resolved.