Computer Hope

Hardware => Hardware => Topic started by: Panda25 on July 09, 2008, 02:36:36 PM

Title: Compaq Evo N1020v laptop
Post by: Panda25 on July 09, 2008, 02:36:36 PM

I have a Compaq Evo N1020v laptop that will not work when plugged in--it only works on battery power.  I know it isn't the power pack because I tried it on another system and it works fine on that system.  Is there anything I can replace easily on this laptop to fix this issue?

Thank you so much!

Title: Re: Compaq Evo N1020v laptop
Post by: drmsucks on July 09, 2008, 05:34:31 PM

If you remove the battery, will it boot while powered by the line adapter?

Title: Re: Compaq Evo N1020v laptop
Post by: mroilfield on July 10, 2008, 12:30:27 AM

When you say "will not work when plugged in--it only works on battery power" do you mean..

1. That even when pluged in it still runs off the battery.
or
2. That it will not even turn on when plugged in.

Title: Re: Compaq Evo N1020v laptop
Post by: Panda25 on July 10, 2008, 06:46:47 AM

Quote from: drmsucks on July 09, 2008, 05:34:31 PM

If you remove the battery, will it boot while powered by the line adapter?

No, if I remove the battery, it will not boot while powered by the line adapter.

Quote from: mroilfield on July 10, 2008, 12:30:27 AM

When you say "will not work when plugged in--it only works on battery power" do you mean..

1. That even when pluged in it still runs off the battery.
or
2. That it will not even turn on when plugged in.

That's correct, even when it's plugged in it still only runs off the battery.  The battery is getting very low and when it's plugged in it doesn't charge at all.  Like I said in my first post, it's not the power adapter because I tried it on another model and it works fine.

Title: Re: Compaq Evo N1020v laptop
Post by: drmsucks on July 10, 2008, 09:41:23 AM

If the power adapter is good and plugged in to a known good outlet, I would suspect the jack on the laptop.

Is there an LED that lights (or should light) when plugged into the line adapter - does it light? Is there any looseness in the jack?

Very common for laptop jacks to need repaired/replaced. May be worth a trip to a good repair shop unless it is covered by warranty.

Good luck.

Title: Re: Compaq Evo N1020v laptop
Post by: Panda25 on July 10, 2008, 09:59:03 AM

The weirdest thing happened...I picked up the laptop and put it down and now the battery is charging and the adapter light is on.  I think something is loose in the jack.  Also, the floppy wasn't working and I tapped on it lightly and now that works too.  I think there are some loose connections inside this laptop.  I can't take it to the repair shop because this is a company laptop and I'm the PC repair girl.  I really don't like operating on laptops and this one is defintely out of warranty.  I think I'll leave it as it is since it seems to be working now.  If I have problems in the future, then and only then will I open it and operate on it.

Thanks everybody for your help!   ;D