Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: jlexen on July 13, 2008, 07:51:12 PM
-
A couple days ago, after I started up my computer, I found that I couldn't use the internet. It seemed to know that I had an internet connection but I got the "The page cannot be displayed" message, and I can't sign into msn messenger. I tried using the same modem connection on another computer and it worked fine, but it still doesn't work on the first one.
I'm using Windows XP...I think a Dell 8400 or something like that. And I know I should supply more info about the computer, but I don't know what.
-
I know this sounds simple, but did u unplug it from the wall(power cord) and then plug it back in? that works sometimes. give that a shot, and then we can wrok from there.
-
tried it and no affect. I've also restarted my computer many times.
-
Do you use Zone Alarm?
-
Wow, I shutdown zonealarm, and I could connect to the interent. When I turned it back on, I no longer could. Now we're getting somewhere.
-
I turned off the firewall on zonealarm and the internet will work. I guess I'll just use the windows firewall for now on... :-\
thanks you guys :)
-
You could also try Comodo....there's a FREE version as well.
-
jlexen
You need to follow this: http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
It'll solve your problem.