Computer Hope

Hardware => Hardware => Topic started by: clnie on July 15, 2008, 07:20:04 PM

Title: problem with vista home premium edition
Post by: clnie on July 15, 2008, 07:20:04 PM

power up today and it went to the user screen click on and it goes to the welcome screen searches  and the screen goes black . I can plug in a mp3 player and it will show what is on that but cannot go to the desktop.
system manufacturer :gateway
processor genuine Intel (r) CPU [email protected],1600 MHz 2 core 2 logical
system type x86-based PC

Title: Re: problem with vista home premium edition
Post by: iamtonsoffun247 on July 15, 2008, 08:12:43 PM

Do you have the recovery disks?  Also, see if you can get into safe mode (tap F8 at startup) and see if you see your desktop then.

Title: Re: problem with vista home premium edition
Post by: clnie on July 15, 2008, 08:36:16 PM

tried that even went to the recovery 2 days previous  .doesn't recognize the c d ROM so I am not able to put the recovery disc in.

Title: Re: problem with vista home premium edition
Post by: Broni on July 15, 2008, 09:18:33 PM

Quote

I can plug in a mp3 player and it will show what is on

How?

Quote

tried that even went to the recovery 2 days previous

Using Safe Mode?

Quote

doesn't recognize the c d ROM so I am not able to put the recovery disc in

Which one is it?

Title: Re: problem with vista home premium edition
Post by: clnie on July 15, 2008, 10:02:07 PM

usb and it list the songs that on the mp3 and doesn't let you go  on the desk top . I am using another computer to email

Title: Re: problem with vista home premium edition
Post by: Broni on July 15, 2008, 10:07:42 PM

Hmmm....I don't see any answer to any of my questions....