Computer Hope

Hardware => Hardware => Topic started by: Michael on August 08, 2008, 12:16:24 AM

Title: Display problem
Post by: Michael on August 08, 2008, 12:16:24 AM
One of the computer in my office has a display problem where the screen will go blank from time to time with the CPU running.
At first I suspected a loose display card, and reseated the card, and it worked fine initially but the problem reoccurred at lower frequency.
Since I don't have a spare good display card, I put the suspected graphic card onto another computer and use it with the same monitor. Now it works just fine.
So, it means the display card, the monitor and the VGA cable are all in good condition, so does this means the motherboard is at fault?

Thanks.
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 08, 2008, 12:25:47 AM
What if you try another monitor on the computer having problems? Does the same thing happen?
When the screen goes blank, what do you do to 'revive' it?
Title: Re: Display problem
Post by: JJ 3000 on August 08, 2008, 12:34:45 AM
What operating sytem are your using?
Title: Re: Display problem
Post by: Michael on August 08, 2008, 12:48:48 AM
Hi Carbon Dudeoxide, I did not try that because all other monitors are in use. But should it leads to the same conclusion? Because the monitor and display card are working fine with the other CPU.

JJ 3000, it's Win XP SP2.
Title: Re: Display problem
Post by: ar.pinku.kant on August 08, 2008, 12:59:18 AM
check BIOS battery and viedo card
Title: Re: Display problem
Post by: Michael on August 08, 2008, 01:05:02 AM
check BIOS battery and viedo card
I don't have a spare battery to test at the moment.

How do I actually check the video card?
I put it on another CPU and it works fine.
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 08, 2008, 01:42:00 AM
I put it on another CPU and it works fine.
That should be enough for now.

As for hooking up another monitor, it can rule out the possibility there is a fault with either the Operating System or another component in the Computer.
Title: Re: Display problem
Post by: Michael on August 08, 2008, 01:52:22 AM
As for hooking up another monitor, it can rule out the possibility there is a fault with either the Operating System or another component in the Computer.
So, if another monitor works fine, then it's the OS.
If another monitor has a same problem, then it's another hardware (motherboard?) problem?
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 08, 2008, 01:54:19 AM
If the new monitor works, there is a problem with the other monitor.
If the new monitor DOESN'T work, it's a problem with the hardware or software (OS)
Title: Re: Display problem
Post by: Michael on August 08, 2008, 02:03:40 AM
If the new monitor works, there is a problem with the other monitor.
To verify whether the monitor is at fault or not, it's currently used on another CPU together with the display card.
And both of them are working fine so far.
So definitely neither the monitor nor the display card is faulty, right?
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 08, 2008, 02:28:18 AM
Can't really tell unless we try another monitor  :D

Can you not just borrow one for 2 minutes?
Title: Re: Display problem
Post by: Michael on August 08, 2008, 02:40:54 AM
Can't really tell unless we try another monitor  :D

Can you not just borrow one for 2 minutes?
Yea...I know it's hard to judge without trying every possibility.

Well, it's office hour now, everyone is rushing their job.
If I want to "touch" their monitor for 2 minutes, they will kill me...haha....
Anyway, I'll bring home the whole system to test at home. At least I have all the parts to test with.
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 08, 2008, 02:44:00 AM
All right then.  ;)
Title: Re: Display problem
Post by: Michael on August 10, 2008, 07:58:32 PM
Hi! I'm back.

So, let's assume System A is the one with the display issue and System B is the test unit.

1. CPU A + Display Card A + Monitor A ---> No Display
2. CPU B + Display Card B + Monitor B ---> OK
3. CPU A + Display Card A + Monitor B ---> No Display
4. CPU B + Display Card B + Monitor A ---> OK
5. CPU B + Display Card A + Monitor B ---> OK
6. CPU B + Display Card A + Monitor A ---> OK

So, what can we conclude from that?
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 10, 2008, 09:22:00 PM
With that table-like thing, it seems that whenever you have CPU A, the monitor doesn't work. Everything else seems to be fine.

Did you actually switch out the processors?
Title: Re: Display problem
Post by: Michael on August 11, 2008, 01:01:17 AM
I didn't really switch out the processor.

When I say CPU I mean the board with the other peripherals (except the display card) i.e. everything in the casing.
Title: Re: Display problem
Post by: Carbon Dudeoxide on August 11, 2008, 01:26:49 AM
Then it looks like the Motherboard might need replacing.
Title: Re: Display problem
Post by: Michael on August 11, 2008, 02:04:36 AM
Yea...that was my first guess in my initial post.

Thanks.