Computer Hope

Internet & Networking => Networking => Topic started by: rannin on August 12, 2008, 07:02:12 AM

Title: ADSL router
Post by: rannin on August 12, 2008, 07:02:12 AM

Recently I bought ADSL connection 256 mbps. when I tried installing the ADSL modem (Alcatel Lucent) I received a error meesage " DSL modem is already installed. To upgrade the software you must remove the current software and the run setup later" .

I am using a DELL inspirion laptop with Microsoft Xp home edition. I did not find any DSL modem installed.

Can anybody help on this.

Title: Re: ADSL router
Post by: Aegis on August 16, 2008, 04:32:54 AM

How were you connecting to the Internet prior to the ADSL?

Title: Re: ADSL router
Post by: rannin on August 20, 2008, 04:21:12 AM

dial up....

Title: Re: ADSL router
Post by: Aegis on August 21, 2008, 10:37:34 PM

You might try rebooting the router in two different ways.

Unplug it for about thirty seconds, plug it back in, and see what happens.

The second way to boot is to find the reset button on the modem, and holding that in for a few seconds, and seeing how the modem "reboots" off of that.

Let us know if you've already tried these...

Title: Re: ADSL router
Post by: jamesinngram on August 23, 2008, 10:12:43 AM

Follow the step by step instructions in this article to install a DSL modem
http://www.ehow.com/how_2008981_install-dsl-modem.html

I hope this help you in solving your problem.