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Microsoft => Microsoft Windows => Windows XP => Topic started by: germ72 on August 17, 2008, 06:43:52 PM

Title: Windows Installer wont install
Post by: germ72 on August 17, 2008, 06:43:52 PM

Ok im trying to download:

• Windows Live Messenger
  
  Windows Mail

but windows installer (http://support.microsoft.com/kb/893803) wont install

Title: Re: Windows Installer wont install
Post by: Carbon Dudeoxide on August 17, 2008, 09:08:37 PM

We need more information, Please look here. (http://www.computerhope.com/forum/index.php/topic,33586.html)

Title: Re: Windows Installer wont install
Post by: germ72 on August 17, 2008, 09:26:47 PM

Dell Inspiron 1200 with 2200 Motherboard.
Intel Celeron 1.3 G Hz processor, 248Mb Ram
Windows XP Home Edition
Service pack 2

Title: Re: Windows Installer wont install
Post by: Broni on August 17, 2008, 09:36:09 PM

Quote

but windows installer wont install

What's the message?
What's the hard drive size/free space?

BTW...248MB of RAM is really low for running XP.

Title: Re: Windows Installer wont install
Post by: germ72 on August 17, 2008, 09:45:57 PM

well i have around 25GB

and the "error" message is

Access is denied.

i click OK

 KB893803v2 installation did not complete

Select 'OK' to undo changes that have been made

I click Ok. it undo's changes then restarts my computer

Title: Re: Windows Installer wont install
Post by: Carbon Dudeoxide on August 17, 2008, 09:49:36 PM

I'm sure Broni has some sort of magic up his sleeve but I found this:
http://forums.techarena.in/windows-update/255102.htm

Title: Re: Windows Installer wont install
Post by: Broni on August 17, 2008, 10:05:34 PM

That's a good link to start.

Then...

Quote

well i have around 25GB

How much free?

Quote

Access is denied

I don't believe, this is a whole message.

Title: Re: Windows Installer wont install
Post by: germ72 on August 17, 2008, 10:07:49 PM

still no luck with that link

Quote

How much free

about 14.7GB

Title: Re: Windows Installer wont install
Post by: Broni on August 17, 2008, 10:25:01 PM

Please, re-read my post #6

Title: Re: Windows Installer wont install
Post by: germ72 on August 17, 2008, 10:29:22 PM

what post where

Title: Re: Windows Installer wont install
Post by: Broni on August 17, 2008, 10:31:43 PM

(http://209.85.48.8/228/109/upload/p4098377.gif)

Title: Re: Windows Installer wont install
Post by: germ72 on August 17, 2008, 10:34:40 PM

Quote from: germ72 on August 17, 2008, 09:45:57 PM

well i have around 25GB

and the "error" message is

Access is denied.

i click OK

 KB893803v2 installation did not complete

Select 'OK' to undo changes that have been made

I click Ok. it undo's changes then restarts my computer

there was other error messages after that one, as follows

Title: Re: Windows Installer wont install
Post by: Broni on August 18, 2008, 09:11:55 AM

At what exact point "Access denied" message comes up? When you try to install Windows Installer? If so, at what point of installation.
Does the message have any header, saying where it comes from? Windows?