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Software => Computer software => Topic started by: Northenlad60 on August 20, 2008, 02:57:30 AM

Title: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on August 20, 2008, 02:57:30 AM

Hi,

This may have been raised before, but a search did not prove to be the case.

Anyway, I have a PC running Windows XP Pro. It has Office 2003 installed, with a Brother HL-5140 printer attached. All the correct drivers are installed (from what I can see), but I have this niggling problem.

Whenever I print a whole document from Word, to my printer (or any other printer), and the setting for "Pages per sheet" is set to 2; all I get printed is a set of blank pages.
If I then just select to print "Selected Page" (from "Current Range" section), with the same "2 pages per sheet" selected, then this prints out the one page with my selected page on one half the page. If I then select to print the whole document over "2 pages per sheet" the print works fine, and I get what I wanted.

Has anyone else come across a similar issue (maybe with a different printer), and did you get this resolved?

Regards

Richard

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Annon on August 29, 2008, 08:36:14 AM

Delete and reinstall the printer :)

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on August 29, 2008, 08:40:01 AM

It's been tried. And made no difference.    :'(

Any other suggestions anyone?

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Annon on August 29, 2008, 08:46:34 AM

What happens if you print from Note pad.

Reinstall word.

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on August 29, 2008, 08:52:35 AM

Quote from: Annon on August 29, 2008, 08:46:34 AM

What happens if you print from Note pad.

Or anywhere else for that matter.

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on August 29, 2008, 09:08:03 AM

Notepad does not have the option to print in this manner. As for excel does not have the same options either.
Did not think it was MS word, as everyone here gets the same problem. Seems to have happened after a MS update, but am unsure which one.

Regards

Richard

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Annon on August 29, 2008, 09:12:48 AM

Quote from: Annon on August 29, 2008, 08:46:34 AM

Reinstall word.

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on August 29, 2008, 09:13:20 AM

If that doesn't work, do you think you can do a System Restore to a few days before the problem?

More info here:
http://www.computerhope.com/issues/ch000589.htm

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on August 29, 2008, 09:18:11 AM

Hmmm, that might prove difficult as it has been ongoing for the past 6 months+

Has nobody else come across this problem?

 ???

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Annon on August 29, 2008, 09:19:30 AM

A fresh install of word may help.   :-X

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on August 29, 2008, 09:21:39 AM

I'll try this on my PC and post the results next week.

Thanks

Have a good weekend

 8)

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on August 29, 2008, 09:31:40 AM

You too.  ;) ;)

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on September 04, 2008, 06:57:51 AM

 >:(

Still the same. I think it must have been a "Windows" update that did this, as everyone has the same issue. And some are on some PC's they are running Windows Vista or Word 2007, with others on Windows XP with Word 2003.

Regards

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on September 04, 2008, 07:07:54 AM

Welcome Back.  :)

I think I have found something of some importance....

You said that everyone has the problem. Do you think it may be a problem with the printer?

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on September 04, 2008, 08:34:45 AM

Well, I have moved it from one PC to another, reinstalled the drivers etc. It has not made a bit of difference. Other people in the company have the same printer. I have brought one of the same model to my PC, plugged it in and tried to print. and this printed out as expected. I got someone else to try the same and this too printed.
I then re-connected the original printer, got someone to print a document as 2 pages per sheet, and this worked too.
How strange.....

Thanks for the advice given, as I don't think I would have tried another printer that was the same, without it.

Regards

Richard

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on September 04, 2008, 09:48:12 AM

All right......Sorry but problem solved? Didn't quite make that clear.  :D

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Northenlad60 on September 04, 2008, 09:55:14 AM

Sorry, Yes the problem is now resolved.. ;D

Title: Re: multiple pages per sheet print blank in MS Word
Post by: Carbon Dudeoxide on September 04, 2008, 06:44:23 PM

All right. Congrats!  8)