Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: jade0193 on August 22, 2008, 05:32:18 AM

Title: HELP!!!
Post by: jade0193 on August 22, 2008, 05:32:18 AM

I have just installed wireless internet on my computer. I have vista home basic and the windows updates were being installed automatically. I had just put a cd into my disc drive to listen to some music and once I had finished I went to turn off my computer and I had the choice of turning it off with updates which I chose. Once I had turned my computer back on later, I went to put a disc in and it wasn't recognised by my computer. I can't access the drive through 'my computer' and on the devices section there is a large yellow attention sign over the drive and the details say it is a code 10. Can someone help me to resolve this problem???

Title: Re: HELP!!!
Post by: Carbon Dudeoxide on August 22, 2008, 05:57:33 AM

I suggest reinstalling the drivers for the device.

Go to your manufacturers website and look for the exact model and download it.

Title: Re: HELP!!!
Post by: jamesj2001 on August 22, 2008, 07:02:32 AM

Try method 1 here.

http://support.microsoft.com/kb/270008

Title: Re: HELP!!!
Post by: Broni on August 22, 2008, 09:31:15 PM

If jamesj2001's advice doesn't work....

Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstal. Confirm.
Restart Windows. They'll be automatically reinstalled.