Computer Hope

Hardware => Hardware => Topic started by: shelby811 on August 29, 2008, 05:58:46 AM

Title: Access denied for my D and E drives
Post by: shelby811 on August 29, 2008, 05:58:46 AM

There are only 2 people with user accounts on my computer (XP). We are both admins. Only one of us can use the DVD ROM drives. The other user gets an access denied error. I have uninstalled and reinstalled both drives, but only the user that does this can access the drives, the other one is denied

Title: Re: Access denied for my D and E drives
Post by: Carbon Dudeoxide on August 29, 2008, 06:32:28 AM

Do you think this is an identical problem?

http://www.computerhope.com/forum/index.php/topic,64567.0.html

Title: Re: Access denied for my D and E drives
Post by: Annon on August 29, 2008, 08:29:18 AM

May help :)

http://support.microsoft.com/kb/172520

Title: Re: Access denied for my D and E drives
Post by: shelby811 on August 30, 2008, 09:53:02 AM

Tried that solution Carbon, but this is what it looks like in my Device Manager

 

[recovering disk space -- attachment deleted by admin]

Title: Re: Access denied for my D and E drives
Post by: Broni on August 30, 2008, 10:19:24 AM

Uninstall Primary IDE.

Title: Re: Access denied for my D and E drives
Post by: shelby811 on August 30, 2008, 08:58:28 PM

Tried that Broni-same result. Any other ideas?

Title: Re: Access denied for my D and E drives
Post by: Broni on August 30, 2008, 09:00:41 PM

One of the profiles may be corrupt.
Try to create new one: http://support.microsoft.com/kb/811151

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 01, 2008, 08:01:36 AM

Tried that Broni. Still access denied for the users who didn't delete the Primary IDE. Thanks for your help anyway, no matter how it turns out. Any other ideas?

Title: Re: Access denied for my D and E drives
Post by: Broni on September 01, 2008, 10:28:47 AM

Try to delete Primary IDE through the other user.

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 01, 2008, 02:13:17 PM

Tried that twice. Whoever I log onto first gets access, the other user is denied. It doesn't seem to matter which user deletes it.

Title: Re: Access denied for my D and E drives
Post by: Broni on September 01, 2008, 04:13:42 PM

Do both accounts have admin rights?

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 02, 2008, 11:13:30 AM

Yes

Title: Re: Access denied for my D and E drives
Post by: Broni on September 02, 2008, 06:47:40 PM

What is EXACT error message?
Is any DVD in the drive?
"Access denied" pops-up, when you click on drive letter, or on drive content?

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 03, 2008, 10:59:35 AM

I've attached a copy of the page with the error. It's the same for both drives. There is no DVD in either one. I just click on the drive letter. The other user who has access gets the message "please insert a disc into D (or E)"

[recovering disk space -- attachment deleted by admin]

Title: Re: Access denied for my D and E drives
Post by: Broni on September 03, 2008, 04:19:29 PM

What happens, if you put DVD in?

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 04, 2008, 01:28:20 AM

Nothing happens, which is why I open my computer and click on the drive letter

Title: Re: Access denied for my D and E drives
Post by: Broni on September 04, 2008, 09:12:27 AM

For the time being, I'm out of ideas...

Title: Re: Access denied for my D and E drives
Post by: shelby811 on September 04, 2008, 02:15:43 PM

Thanks anyway Broni. I'm still curious about the first solution. Tavern89 had the same problem, and you told him to delete the primary and secondary channels and it worked for him. Any idea on why I don't have a secondary channel? In fact, it doesn't even say "channel". It says IDE. We both have XP. Just wondering. Tx

Title: Re: Access denied for my D and E drives
Post by: Broni on September 04, 2008, 02:44:01 PM

Judging from your screenshot, it says "channel".
I'm not sure, why secondary channel is listed.
You may try to update your motherboard drivers.

Title: Re: Access denied for my D and E drives
Post by: robert08 on September 14, 2008, 11:49:56 PM

I have the same problem, whenever I put in a dvd or cd it will say D:/ access denied or no disc in drive d   but in the device manager it says that everything is working fine.

Title: Re: Access denied for my D and E drives
Post by: Carbon Dudeoxide on September 15, 2008, 12:35:26 AM

I'm back. I actually meant read through it try the steps to see if you can get the problem solved.

Also, please continue in your original topic:
http://www.computerhope.com/forum/index.php/topic,66287.0.html

 ;)