Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: shashgo on September 05, 2008, 02:03:02 PM

Title: help i cant seem to maintain online connection
Post by: shashgo on September 05, 2008, 02:03:02 PM

I am running windows XP, and nowadays whats weird is that when I connect to the internet, I can connect for a while but after about 5 minutes or so, I get a pop up saying that Internet Explorer needs to close.  And then it stops responding.

How do I fix this

Title: Re: help i cant seem to maintain online connection
Post by: SuperDave on September 05, 2008, 05:01:49 PM

Did you install any new programs or hardware before this started to happen? Can you remember if anything unusual happened before this? Here's some links that might help.
http://support.microsoft.com/kb/293623
http://www.online-tech-tips.com/internet-explorer-tips/how-to-fix-internet-explorer-has-encountered-a-problem-and-needs-to-close/

Title: Re: help i cant seem to maintain online connection
Post by: drmsucks on September 05, 2008, 05:40:22 PM

1) Clear cookies, internet cache and history. Or run CCleaner.

2) Try Firefox - same problem?

3) Try a reset: From within IE7: Tools>Internet Options>Advanced Tab.

Title: Re: help i cant seem to maintain online connection
Post by: shashgo on September 05, 2008, 06:57:33 PM

Actually i can access the internet with firefox.  However, IE always seems to encounter a problem and needs to close. 

I was wondering what was going on but I guess Ill just use firefox

Title: Re: help i cant seem to maintain online connection
Post by: drmsucks on September 05, 2008, 07:01:06 PM

Quote from: drmsucks on September 05, 2008, 05:40:22 PM

1) Clear cookies, internet cache and history. Or run CCleaner.

2) Try Firefox - same problem?

3) Try a reset: From within IE7: Tools>Internet Options>Advanced Tab.