Computer Hope
Hardware => Hardware => Topic started by: matthewr77 on September 09, 2008, 09:46:35 PM
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I recently purchased a new Motherboard to replace a defective one and I was able to get everything working except the audio. Go to http://www.computerhope.com/forum/index.php?topic=63851.0 for system info and previous issue.
Problem:
Whenever I try to start my computer I get a blue screen related to my audio as soon as windows trys to load. Due to this I went into BIOS and disabled the audio which has allowed me complete access to my system with no other problems other than no sound.
Attempts to fix:
When I first loaded Windows the "Media Audio Controller" was missing a driver so I have tried downloading the exact audio driver from intel (AC97), but it has not helped the issue. I also updated the BIOS, causing a temporary issue with USB recognition which I was able to solve. I am also up to date with all WinXP updates and patches.
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Please let me know if you need any additional info to help with the issue.
Thanks for your time!
Matt
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What hardware are you using for sound, Matt?
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go to device manager.. there any yellow symbol ? can you see?
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is your sound onboard or through sound card?
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Onboard AC97 audio. There are no yellow symbols.
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Additional Info:
BIOS Version VA84510A.86A.0056.f20
Motherboard D845GVSR
Blue Screen Message:
STOP: 0x0000007E (0xC0000005 0xF6EC346D 0xF8993A6C 0xF8993768
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When you installed your new mobo did you reinstall your operating system?
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No.
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...then you need to reinstall your OS.
You're lucky you're not getting BSODs from everything else!
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I have NEVER had to re-install an operating system specifically because I installed a new motherboard. Windows 98, 200, and XP have always auto-detected the changes.
I'm not outright saying you're wrong, but this has been my experience.
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I have NEVER had to re-install an operating system specifically because I installed a new motherboard. Windows 98, 200, and XP have always auto-detected the changes.
I'd say you have been extremely lucky then...
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I guess so. I don't mean to be contradictory -- it just never occurred to me that it might be a problem.
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Typically, it's easier to reinstall the OS when the motherboard is changed out.
If the new motherboard's chipset and/or hard disk controllers are the same as the old one, then you can get away with not having to reinstall the OS.
However, if the changes are drastic (i.e.: going from an nVidia chipset to an Intel or from a Promise IDE controller to an nVidia one), then BSODs will pop up all over the place.
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I will keep that in mind. I guess I have been most fortunate.
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Let's just hope that he had everything backed up before he had to reinstall.
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It is the exact same motherboard and everything else works.
Isn't there a way to repair or reinstall my XP without losing data?....I'd still prefer to be able to fix it without needing to do any of that.....I can't find my cd right now...
(Yes, it is a legal version of the software)
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Repair Install of XP (http://www.michaelstevenstech.com/XPrepairinstall.htm)
I suggest reading thru it entirely paying special attention to the Warnings and printing out a reference copy for the task...
Done properly all your data and programs will be left intact...
Done improperly and all your data and programs will be gone but you will have a fresh install of XP...
....I can't find my cd right now...
This will definitely be a problem then...
You need one... same version/same Service Pack....or it will not work.
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2 Questions:
1. Is repairing XP the only way to get the sound to work? (Everything else works perfectly.)
2. Since I have installed SP2 via Windows Update, does that mean I need to get a new cd?
I appreciate everyone who has helped with this issue. I understand your time is important. Thanks!
Matt
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1) Not neccessarily...you could try re-installing the MBoard and sound drivers...MBoard drivers NEED to go first...
2) Yes. You will need an XP CD that matches your flavor and includes SP2 or else the repair install will fail early on since it's looking for SP2 components...
The other option is slipstreaming your XP CD with SP2...a bit of work but very doable...
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Also, if you have IE7 installed on your PC, you will need to slipstream IE7 as well as SP2/SP3 into your XP CD. If you don't, then Very Bad Things can happen...