Computer Hope
Software => Computer viruses and spyware => Topic started by: AJB316 on September 13, 2008, 03:24:04 PM
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My desktop just recently started doing this. I can start it up and everythings loads just fine. I start my World of warcraft game, login and start playing. After about 10 minutes my Keyboard just stops working. everything else works. when I log out, help screens and search windows just start popping up and my computer pretty much just freezes up.
I use Zone Alarm Security Suite, this is the first time something has ever got to this PC. I scanned the entire hard drive and only came up with one virus(which Zone Alarm deleted) and a few spywares(also deleted by Zone Alarm). BUT, now it is still doing the same thing. i tried to scan it again and the scan was taking wayyyyyyy too long for me, so i just shut it off and hooked up my laptop to research it.
anyone else having this problem?
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Do you think you are infected?
Start here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
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ok, i was able to dl cclean slim, did that wjole process, but after it was done....BAM!! about 200 help center windows popped up......havent been able to do anything else......
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Download SDFix by AndyManchesta and save it to your desktop. http://www.filedropper.com/sdfix_4 (http://www.filedropper.com/sdfix_4)
When using this tool, you must use the Administrator's account or an account with Administrative rights
- Double click SDFix.exe and it will extract the files to %systemdrive%
- (this is the drive that contains the Windows Directory, typically C:\SDFix).
- DO NOT use it just yet.
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Reboot your computer in Safe Mode (http://"http://www.bleepingcomputer.com/tutorials/tutorial61.html") using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Open the SDFix folder and double click RunThis.bat to start the script.
- Type Y to begin the cleanup process.
- It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
- Copy and paste the contents of the results file Report.txt in your next reply.