Computer Hope

Software => Computer viruses and spyware => Topic started by: Ivy on September 24, 2008, 06:29:51 AM

Title: Install
Post by: Ivy on September 24, 2008, 06:29:51 AM
Hi ,

I read that thread , before posting for help, It says we need to download AVG 8.0 but my download stop hlaf way, I don't have any antivirus right now and I wanna get my system checked.

thanks!

Title: Re: Install
Post by: Ivy on September 24, 2008, 10:56:53 AM
Hey Evil,

Heres' what happened, I downloaded avast finally and it asks me to delete a few things and I did and my comp wasn't working anymore, I had to go back to a restore point to get this working, everything is infected!! What to do now!!
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:00:35 PM
Post a HijackThis log please.

I wish you would have posted the logs the first time, then things may not have gotten this bad....
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:02:21 PM
This is not the same system!

I ruined all the systems at my place!!

I tried downloading hjt, it doesn't work!!
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:03:13 PM
What error do you get (if any)
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:06:32 PM
It completes downloading and saves some kind of icons on my desktop and when I click on them they disappear.
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:07:32 PM
Try this.

Download random's system information tool (RSIT) (http://images.malwareremoval.com/random/RSIT.exe) by random/random from and save it to your Desktop.

Title: Re: Install
Post by: Ivy on September 24, 2008, 12:09:29 PM
Okay just now it did save a icon on my desktop but it won't open it is ''HJTInstall.exe.part''

Btw you might know that my windows is not orignal.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:14:43 PM
I tried downloading that, download completed but then this came

[Saving space - attachment deleted by admin]
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:17:29 PM
Quote
Btw you might know that my windows is not orignal.

I had figured that out long ago....

I won't help with making it work illegally, but if there is malware issues I will help clean it up and then advise you do make it legal so these problems won't happen any longer. An improperly patched (updated) computer is very unreliable as you can see and putting a legal copy of Windows on an infected computer is very bad.

Try running this. Be sure to rename it.

Download Deckard's Association File Tool (DAFT) (http://www.techsupportforum.com/sectools/Deckard/daft.exe) and save it to your desktop.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:20:33 PM
Quote
Btw you might know that my windows is not orignal.

I had figured that out long ago....

I won't help with making it work illegally, but if there is malware issues I will help clean it up and then advise you do make it legal so these problems won't happen any longer. An improperly patched (updated) computer is very unreliable as you can see and putting a legal copy of Windows on an infected computer is very bad.

Try running this. Be sure to rename it.


It wasn't my fault you know!! I was young and dumber when that guy fooled me and I told my pa that I needed a comp of my own choice so he got this guy and he got me this pc and years later I realized how he had cheated !!
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:23:02 PM
Here, my God!!

[Saving space - attachment deleted by admin]
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:27:23 PM
I didn't ask why or accuse you of anything, just stated where I stand on the issue. But to be honest, you now know it's not legit so the naive excuse no longer applies.

Can you do a system restore and try to get some functions back?
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:28:53 PM
Also try restarting the computer then install HJT.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:32:27 PM
This is a restore point I'm working in right now, Actually earlier I had downloaded Avast and HJT etc but then Avast scanned the comp and asked me to chose what to do to the infected files I choose delete but then my comp stopped working, so I took it back to this restore point I created today itself, earlier I had no restore points.

Shall I restart the comp and see if download works?
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:35:26 PM
You might try restoring the files that Avast removed and then restart.

There is a possibility, depending on how this copy of Windows was installed that Avast is removing files needed to run Windows properly. Many antivirus are starting to detect illegal code and remove it as if it were a virus.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:37:16 PM
Oh !! How do I restore those files?
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:41:08 PM
Start Avast and go into the quarantine then choose the files and restore them. You will probably need to restart for it to take effect.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:42:31 PM
But I don't have Avast in this restore point!!!!!

Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:48:25 PM
Ohhh....

I need to do some looking around on this.
Title: Re: Install
Post by: Ivy on September 24, 2008, 12:50:59 PM
I'm so sorry, hope its not too much trouble!!

I restarted and windows gives this message on every restart.

[Saving space - attachment deleted by admin]
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 12:59:37 PM
See if you can do this and then restart and try again.

Clearing Temp Folder
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 01:03:37 PM
Also try going into the control panel and create a new account. See if the new account will work for downloading the tools we need.
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:10:22 PM
Ok, I deleted the temp files and Still that error came on restart.

I'm creating a new account now.
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 01:14:48 PM
If the new account will not work right do this. Actually it won't hurt to do it anyway to make sure these files are gone.

Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Go to Start > Run and type notepad.exe then click OK

Copy the text in the Code box below and paste it into Notepad.

Code: [Select]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell=explorer.exe C:\Documents and Settings\Administrator\Local Settings\Temp\csrss.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell=explorer.exe C:\Documents and Settings\Administrator\Local Settings\Temp\lsass.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell=explorer.exe C:\Documents and Settings\Administrator\Local Settings\Temp\services.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell=explorer.exe C:\Documents and Settings\Administrator\Local Settings\Temp\smss.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell=explorer.exe C:\Documents and Settings\Administrator\Local Settings\Temp\winlogon.exe]

In Notepad go to File > Save as...

Next to File name: type fixme.reg Use the dropdown box next to Save as type: and select All files. Save it to the Desktop.

There should now be a file on the Desktop that looks like this (http://i154.photobucket.com/albums/s258/evilfantasy69/reg.jpg)

Double-click fixme.reg it and allow it to merge with the Registry.

You may not see anything happen but give it a few seconds or so to finish.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it did not work.


Now delete the fixme.reg file from the Desktop.
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:21:18 PM
It says it has successfully merged with the registry or somethin like that!!
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:22:31 PM
Do I delete it now?
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 01:26:43 PM
Yes delete it now and try to install something again.
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:30:35 PM
Its not working!!

What am I gonna do?!!
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:40:16 PM
Okay, I created a new account, and on this new account I have almost no icons on the desktop, its like a new computer, But even on this account the download did not work!!
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 01:40:49 PM
Go to C:\Program Files and look for the Avast folder. See if the quarantine folder is there and right click the files to see if there is a restore option.
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:44:46 PM
There's just a temp folder of avast which is empty.
Title: Re: Install
Post by: Ivy on September 24, 2008, 01:50:37 PM
Its very very late at night now, I have to go to college tomorrow, actually practically its already tomorrow right now!!

Hey Evil, thankyou so much for helping!!!

I was wrong about you in many aspects, sorry!!

I'll come tomorrow now.

Hopefully we'll figure this out!!

Thanks again!
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 02:17:08 PM
See if you can borrow an XP CD that matches your system Xp Home or XP Pro to do a repair install.
Title: Re: Install
Post by: Ivy on September 24, 2008, 10:37:58 PM
I dont know whom to take a cd from!!

is that the only way out?
Title: Re: Install
Post by: evilfantasy on September 24, 2008, 11:40:54 PM
I'm running out of ideas.

Create A Bootable/Slipstreamed Windows XP Installation CD http://www.theeldergeek.com/slipstream_01.htm
Title: Re: Install
Post by: Ivy on September 27, 2008, 04:19:46 AM
Okay, I got a windows xp 2 CD now :)
Title: Re: Install
Post by: evilfantasy on September 27, 2008, 12:30:02 PM
Download this guide.

Repair Install XP.pdf (http://www.fileupyours.com/files/208646/Repair%20Install%20XP.pdf)
Title: Re: Install
Post by: Ivy on September 29, 2008, 06:20:29 AM
Thanks Evil, I reformatted my computer yesterday!

Now I can download etc, I'll still download HJT etc and post a log here so you can take a look.

thanks :) :)
Title: Re: Install
Post by: Ivy on September 29, 2008, 07:55:01 AM
New HJT :)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:32:19 AM, on 9/29/2008
Platform: Windows XP SP2, v.2096 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2096)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\Program Files\Trend Micro\OfficeScan Client\PCCNTMON.EXE
C:\Program Files\Sify Broadband\BBClient.exe
C:\Program Files\Sify Broadband\BBImpSec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKCU\..\Run: [SifyBB] C:\Program Files\Sify Broadband\BBImpSec.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4B49B764-A2EE-4C58-ACFC-6B323C5575DA}: NameServer = 202.144.13.50,202.144.66.6
O17 - HKLM\System\CS1\Services\Tcpip\..\{4B49B764-A2EE-4C58-ACFC-6B323C5575DA}: NameServer = 202.144.13.50,202.144.66.6
O17 - HKLM\System\CS2\Services\Tcpip\..\{4B49B764-A2EE-4C58-ACFC-6B323C5575DA}: NameServer = 202.144.13.50,202.144.66.6
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

--
End of file - 2864 bytes
Title: Re: Install
Post by: evilfantasy on September 29, 2008, 08:40:45 AM
Everything looks fine now.
Title: Re: Install
Post by: Ivy on September 29, 2008, 09:13:42 AM
Yes Currently it si, before that it was in west asia, in 48 days it will probably be in russia, I travel with my Group and stay in different places for 3 to 6 months, anyway I'd like you to edit your last post or just remove the place, that would be very nice you know! :)
Title: Re: Install
Post by: evilfantasy on September 29, 2008, 09:20:35 AM
Don't be over paranoid. Lots of people know where you are and it is a large country. We wouldn't allow information that could be harmful in any way to anybody to remain in the forums ;)
Title: Re: Install
Post by: Ivy on September 29, 2008, 09:22:46 AM


Read my profile :)

thankyou for helping again :)
Title: Re: Install
Post by: evilfantasy on September 29, 2008, 09:23:36 AM
Caught it and already was fixing. Sorry.
Title: Re: Install
Post by: Ivy on September 29, 2008, 09:24:56 AM
Its alright!!

Thankyou :)