Computer Hope
Hardware => Hardware => Topic started by: Alera on September 30, 2008, 08:51:15 AM
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I'm using a Dell XPS 410, with Windows XP. It is about a year old now. I had never really tried to use it to play store bought DvD's untill today but when I tried my computer had problems. First it did not play it automatically. When I manaually started it Windows Media Player said unknow DvD, thne my computer crashed and gave me a blue screen. I tried another DvD and had the same problem.
I went to Dells website and tried to download new drivers but I was not sure what to get and what I tried did nothing.
Video games on DvD install fine and CDs with music or video on them play fine as well. Might anyone know what I could do to fix the problem?
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If you go to Device Manager, are there any Yellow Question or Exclamation Marks?
Also, have you ever been able to access/watch DVD's?
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No everything in the device manager looks normal. And oddly enough this was the first time I tried to play a DVD. And it has played CDs and even video games on DVD's fine.
If it helps I also got the DVD drive model number fro mthe device manager, Optiarc DVD+-RW AD-5170S.
Could it be that there is some driver somewhere I am missing?
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Go to the Dell Website, go to Downloads and Drivers and then look for your exact laptop model number.
Once located, look for drivers.
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That was one of the first things I tried. But I cant find any drivers for that specific DVD drive. I looked on the list under my model and none of those are the kind I have.
I tried looking at that specifc brands website but under the driver section there was a big warning saying they would not function for certain computers (including Dell).
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Sure you looked here?
http://supportapj.dell.com/support/downloads/driverslist.aspx?os=WW1&osl=EN&catid=32&impid=-1&servicetag=&SystemID=XPS_M140&hidos=WW1&hidlang=en&TabIndex=
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Yup that is exactly where I checked. I read through every one listed there...
Which is why Im so confused with what could be causing the problem.
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XP doesn't need any extra drivers for optical drives.
I think, your problem is with (garbage) Windows Media Player.
Try VLC player: http://www.videolan.org/vlc/, and see if same thing happens.
As for autoplay...
Download, and run (double click) fix.bat: Click here (http://z2.invisionfree.com/ComputerHelp/index.php?showtopic=402)
Restart computer.
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I just tried that and it worked. Thanks for the help ^_^
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Good job, the both of you. :)
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I'm glad it worked, but you owe us some explanation :)
What exactly worked? VLC, AND patch?
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The VLC. I downloaded that and everything is playing perfectly on it.
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Thanks :) What about autoplay?
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I auctually never tried that since the first thing worked >_<;
All DvDs seem to play on their own jsut fine now though.
I'm guessing it was just because I hat WMP set as my default before.
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As long as the problem is solved. ;)
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Very good :)