Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: chet33 on October 07, 2008, 03:30:20 PM

Title: XP Professional can't seem to acquire IP address
Post by: chet33 on October 07, 2008, 03:30:20 PM

 We've 2 older Dells,both with XP but one is "Professional". For the past couple years been using a US Robotics maxG router and life was good.
Recently my cable modem was upgraded to include phone service. NOW, the "Professional" will not connect to the Internet....checking Status of the connection shows it's "connected" but continually "acquiring IP address",even directly connected to modem.
Any suggestions?

Title: Re: XP Professional can't seem to acquire IP address
Post by: truenorth on October 07, 2008, 04:45:30 PM

chet33, As a 1st step contact your service provider for your internet and seek their guidance. truenorth

Title: Re: XP Professional can't seem to acquire IP address
Post by: chet33 on October 07, 2008, 05:21:28 PM

Already tried...

Title: Re: XP Professional can't seem to acquire IP address
Post by: Broni on October 07, 2008, 05:44:25 PM

Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK.

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
Restart computer, and check again.

Title: Re: XP Professional can't seem to acquire IP address
Post by: chet33 on October 08, 2008, 04:12:36 AM

Thanks...
here's where it goes...
After registerdns,I got...
Window IP Configuration
Registration of DNS records failed:The RPC server is unavailable.

Title: Re: XP Professional can't seem to acquire IP address
Post by: Broni on October 08, 2008, 09:18:20 AM

Go Start>Run, type in:
services.msc
Click OK.

Make sure, that following services are running, and set to Automatic:
- DCOM Server Process Launcher
- DHCP Client
- Remote Procedure Call (RPC)

Title: Re: XP Professional can't seem to acquire IP address
Post by: chet33 on October 10, 2008, 09:47:17 AM

Say Broni,
Been a couple days and I forgot to THANK YOU!!! for your help,
did the trick...

Title: Re: XP Professional can't seem to acquire IP address
Post by: Broni on October 10, 2008, 09:57:25 AM

Nice  ;D