Computer Hope

Hardware => Hardware => Topic started by: UnitySpirit on October 14, 2008, 07:55:33 PM

Title: Blue screen of Death help needed please
Post by: UnitySpirit on October 14, 2008, 07:55:33 PM
Very randomly my computer shuts down and i get this message Target_Mdl_Too_small  and I saved a mini dump file.Can anyone help me to debug the minidump or find whats causing this crash? I did find a lot of dust on the cpu fan and cleaned it out with a soft brush and can of air. I checked other fans they are running but im not sure if the power supply is running as fast as it should be. i blew it out also . my computer is about 4 years old and I never turn it off. I ran speedfan everything is normal but it shows hot on cpu but i found that the cpu is suppose to be around 70c and its showing about 60-60C sometimes up to 70c. my video card does seem to give me heck sometimes playing flash so thought maybe it may be going out or need newer driver I updated the driver and still problems. well any help appreciated. just want to send this minidump if someone can read what it says. i dont have the cd of winxp just  a restore software disks. cant find the debugchk.exe on it.
Title: Re: Blue screen of Death help needed please
Post by: Broni on October 14, 2008, 09:02:21 PM
Quote
i found that the cpu is suppose to be around 70c
Is it laptop? Processor info, please.
Title: Re: Blue screen of Death help needed please
Post by: dahlarbear on October 14, 2008, 09:54:54 PM
There's a wealth of information in Mark Russinovich's "Windows Hang and Crash Dump Analysis" webcast:
    TechNet Webcast: Windows Hang and Crash Dump Analysis (Level 400) (http://msevents.microsoft.com/cui/WebCastEventDetails.aspx?culture=en-US&EventID=1032298076&CountryCode=US)

To avoid jumping through Microsoft's hoops to access the webcast you might try the following link 1 of 9 on YouTube:
    YouTube's Version: Part 1 of 9 (http://www.youtube.com/watch?v=JSeNWvjhBfg&feature=related)

Look to right of YouTube's video box and under related videos you should see link to next part as you need it; e.g. "Windows Hang and Crash Dump Analysis 2/9".

Yeah Broni, you know you can't resist... Get plenty of popcorn - 85 minute video.
Title: Re: Blue screen of Death help needed please
Post by: UnitySpirit on October 15, 2008, 11:31:43 AM
Sorry about that I should have said what my computer was. I used belarc advisory and this is some of the info it gave me on my computer below. ;
Windows XP Home Edition Service Pack 2 (build 2600)
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
Compaq Presario 061 P8657J-ABA SR1000Z
 Board: ASUSTek Computer INC. Kelut 2.02
Bus Clock: 167 megahertz
BIOS: Phoenix Technologies, LTD 3.03 02/09/2004
    1024 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' is Empty
40.00 Gigabytes Usable Hard Drive Capacity
16.49 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
NVIDIA GeForce FX 5200 [Display adapter]
Default Monitor
IMP 4485 [Monitor] (16.3"vis, s/n GC292C0254, September 2002)
ManyCam Virtual Webcam, WDM Video Capture Driver
Realtek AC'97 Audio for VIA (R) Audio Controller

AVG Anti-Virus Version 8.0
    Realtime File Scanning On
Might be more info needed or not enough. its a tower computer anyways and not laptop.
Title: Re: Blue screen of Death help needed please
Post by: UnitySpirit on October 15, 2008, 11:32:41 AM
thanks I will check out the webcast also .  :)
Title: Re: Blue screen of Death help needed please
Post by: Broni on October 15, 2008, 11:44:11 AM
According to this site: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00169924&lc=en&dlc=en&cc=us&lang=en&product=407672, your processor is listed as AMD Athlon XP (B) 3000+ operating at 2.16 GHz
You have serious overheating problem!
Your processor MAX temp is listed at 70C, so you're close to melting point.
I wouldn't use the computer, until the problem is solved.
Turn computer off, open the case, and give it a good cleaning, using compressed air.
Turn it on (with case opened), and see, if all fans are running.
Report on progress.

Title: Re: Blue screen of Death help needed please
Post by: UnitySpirit on October 15, 2008, 01:41:40 PM
Im using Speedfan program which has no real help to it. The temp shows 65c right now on the ACPI fan what ever that one is. I will try cleaning it more. I dont know how to remove the fan from the Cpu thats what had most of the clogging on it when I opened the case my fans are at 100 percent right now using speedfan and they run at 4461 rpm and 2361 rpm.
Title: Re: Blue screen of Death help needed please
Post by: UnitySpirit on October 15, 2008, 01:50:41 PM
ok well speedfan was reporting hot but that wasnt my cpu. I just turned off that acpi. I found its pointless. im running 39c so im ok there. I think it may be my video card driver. I crash mostly when viewing movies flash. ect. will probably just get a new one. will let you know if this fixes it. the video card is way old.
Title: Re: Blue screen of Death help needed please
Post by: UnitySpirit on October 15, 2008, 05:44:47 PM
Ok it did it again today this time a new message. I figured out how to use windbg and got this information. Not sure how to read it though.

Pfn_list_corrupt this go around

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 00000099, A PTE or PFN is corrupt
Arg2: 00023db5, page frame number
Arg3: 00000006, current page state
Arg4: 00000000, 0

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 7ffdc00c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdc00c).  Type ".hh dbgerr001" for details

BUGCHECK_STR:  0x4E_99

DEFAULT_BUCKET_ID:  DRIVER_FAULT

PROCESS_NAME:  avgcmgr.exe

LAST_CONTROL_TRANSFER:  from 80520b7c to 805339ae

STACK_TEXT: 
f3beb9c8 80520b7c 0000004e 00000099 00023db5 nt!KeBugCheckEx+0x1b
f3beba0c 804f71d0 e1486dc0 01000000 00000001 nt!MmPurgeSection+0x4cd
f3beba3c 80519f86 86ecbacc 00000000 00000000 nt!CcPurgeCacheSection+0xd4
f3beba74 80573f67 0000704f f3bebaec f3bebb80 nt!CcZeroEndOfLastPage+0xdb
f3bebac8 804df06b f3bebbbc 0000000d f3bebb8c nt!NtCreateSection+0x14c
f3bebac8 804dd0d6 f3bebbbc 0000000d f3bebb8c nt!KiFastCallEntry+0xf8
f3bebb5c 8058edc8 f3bebbbc 0000000d f3bebb8c nt!ZwCreateSection+0x11
f3bebbb4 8058f392 f3bebbdc 00000081 f3bebc14 nt!CcPfGetSectionObject+0xca
f3bebc48 8058e971 f3bebc70 00000000 00000000 nt!CcPfPrefetchSections+0x2b7
f3bebc88 8058e7ed e2faa000 00080000 866e2020 nt!CcPfPrefetchScenario+0x7b
f3bebd04 80589368 866e2020 e1959958 00000000 nt!CcPfBeginAppLaunch+0x158
f3bebd50 804fa477 00000000 7c810867 00000001 nt!PspUserThreadStartup+0xeb
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!MmPurgeSection+4cd
80520b7c 008b431c33c9    add     byte ptr [ebx-36CCE3BDh],cl

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MmPurgeSection+4cd

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  41108004

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x4E_99_nt!MmPurgeSection+4cd

BUCKET_ID:  0x4E_99_nt!MmPurgeSection+4cd

Followup: MachineOwner
---------

Title: Re: Blue screen of Death help needed please
Post by: Broni on October 15, 2008, 07:05:53 PM
So, SpeedFan reports CPU temp as 39C?

From your last error, it looks like you have some problem with AVG:
PROCESS_NAME:  avgcmgr.exe
If it's version 8.0, I'd start with uninstalling it.
You have two better choices:
- Avira free antivirus: http://www.free-av.com/en/download/index.html
- Avast! free antivirus: http://filehippo.com/download_avast_antivirus/