Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: azza1993 on November 16, 2008, 10:25:24 PM
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Hi guyz i have something very wrong with my computer,
after we had a power out i found that the computer was bringing up a screen telling me what i want to do in regards to starting up the pc, and so i clicked on windows start up normally and then i catch a glimpse of the windows xp loading bar and a blue screen followed which went something like this:
A problem has been detected and Windows has been shutdown to prevent damage to your computer. If this is the first time you have seen this message restart your computer otherwise do the following;
Disable or uninstall any antivirus,disk defragmentation or back-up utilities, check your hard drive configuration and check for any updated drivers. Run CHDSK /F to check for hard drive corruption then restart your computer.
***STOP: 0x00000024(0x00190203,0x82cc0830,0xC0000102,0x00000000)
thanx for your help, anything is muchly appreciated
if you need any more info feel free to ask
thanks again
Aaron
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When you get back to that black screen, choose Safemode.
Can you get into windows now?
WE need more info.
List as much about your computer as possible. This includes operating system (what version of Windows you are using), service packs, computer make/model, RAM, hard drive, sound and video cards, current adware/spyware/virus programs being used on a regular basis, do you have a "real" Windows CD, etc.
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unfortunately no, i have tried all the options which were safe mode,safe mode(networking),safe mode(with command prompt),previous working xp settings and also start windows normally
System details
Windows XP SP3
512MB Ram
Amd Athlon Processor(unsure about model)
Nvidia GeForce Graphics Card
its only just had the problem as of today
i think it might be because the drives need to be defragged but cannot access the computers desktop
thanx
Aaron
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Do you have your XP CD?
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No i dont unfortunately, this system was built by a friend and he has the cd but i have had no contact with him since he made it years ago
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Here are some more details inside the CMOS Setup Utility
In the Integrated Peripherals
On chip IDE Channel0 - Enabled
Onchip IDE Channel1- Enabled
IDE DMA transfer access -Enabled
On Chip MAC Lan -Auto
On Chip LAN BOOT ROM- Enabled
IDE/SATA RAID function-enabled
IDE Primary Master RAID-Disabled
IDE Primary Slave RAID-Disabled
IDE Secondary Master RAID-disabled
IDE Secondary Slave RAID- Disabled
Serial- ATA 1 -Enabled
SATA 1 Primary RAID-Enabled
SATA 1 Secondary RAID-Enabled
Serial-ATA 2 -Enabled
SATA 2 Primary RAID -enabled
SATA Secondary RAID- enabled
IDE Prefetch mode- Enabled
On-Chip USB- V1.1 + V2.0
USB Memory Type- SHADOW
If you need the rest let me know
thanx
Aaron
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You will need an XP CD to repair your computer. Do you know anyone that has one?
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i know somebody that might have one,one of my mates,if i cant get one is there another way besides wiping the drive clean?
and could you please tell me the details of what to do so that i can refer back to this page when when or if i get the cd
Thanks heaps
Aaron
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You need to have the exact same version of XP as the one on the disk. We should be able to save your data and repair the install.
Check this out
http://www.michaelstevenstech.com/XPrepairinstall.htm