Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: sushan on November 22, 2008, 04:37:14 AM

Title: Windows service not running
Post by: sushan on November 22, 2008, 04:37:14 AM
henever i tries to run the hekp and support tab or syssteminformation through programs>assessaries>system tools> or throug the run tab bu typing msconfig,ot says "Windows cannot open Help and Support because a system service is not runnung
To fix this problem,start the service "Help and support" showing Help and support error"
Title: Re: Windows service not running
Post by: patio on November 22, 2008, 07:15:55 AM
One thing you can try:
Go to Start/Run and type in sfc /scannow and hit Enter...
Have your XP CD handy as it will ask for it....
Let it finish, remove the CD and re-boot.

Have you been customising and/or playing with turning some services off by chance ? ?
Many of them are co-dependent and need others to run properly.
Title: Re: Windows service not running
Post by: sushan on November 23, 2008, 01:15:09 AM
Sfc is not runnung form the run tab neither scannow
Title: Re: Windows service not running
Post by: Carbon Dudeoxide on November 23, 2008, 01:19:52 AM
Go to Start --> Run --> Type msconfig and press Enter.
Go to the Services Tab and make sure Help And Support is ticked.
Title: Re: Windows service not running
Post by: patio on November 23, 2008, 09:05:48 AM
sfc /scannow........then hit Enter.

Note the space between sfc and the / slash.
Title: Re: Windows service not running
Post by: sushan on November 24, 2008, 12:54:38 AM
it works or not i am not sure

i have tried going for help svc fix and registry entry,it somehow worked but when i copied a file pchealth folder to my pc under system32,it worked but it doesnot search the items typed i.e. the search tab is inactive.

pls help me
Title: Re: Windows service not running
Post by: Carbon Dudeoxide on November 24, 2008, 02:26:32 AM
...........Have you tried my suggestion?
Title: Re: Windows service not running
Post by: sushan on November 24, 2008, 03:05:42 AM
i tried my suggestion..........went in vain