Computer Hope

Software => Computer viruses and spyware => Topic started by: kizza1645 on December 13, 2008, 08:14:04 PM

Title: Network adapter sudden unistall?
Post by: kizza1645 on December 13, 2008, 08:14:04 PM
I was showing a friend a move, and while playing it, the whole computer froze up.
And i mean froze up, nothing worked.
Now, i know for a fact, it couldn't have been spyware or viruses, but maybe an internal hardware problem?

After freezing up, i restarted the computer, via the external button.
After a successful reboot, i noticed that i had no active internet connection.

I went into device manager and noticed my network adapter driver, had been uninstalled, or was not working correctly.
I quickly initiated system restore, only to notice it didn't fix any of my problems.

Only after i un-did the last restore, did my driver funnily return to where it should be?

What could have caused this to happen?

I have posted a hijack this log, but there is no need for a super log, because it will come up clean.


 of Trend Micro HijackThis v2.0.2
Scan saved at 3:57:21 PM, on 7/14/2008
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Norman\Npm\Bin\eLogsvc.exe
C:\Program Files\Norman\Npm\Bin\Zanda.exe
C:\Windows\system32\svchost.exe
C:\Program Files\avast1thegood\aswUpdSv.exe
C:\Program Files\avast1thegood\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Norman\Npm\Bin\Zlh.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Norman\Nvc\bin\nvcoas.exe
C:\Program Files\avast1thegood\ashMaiSv.exe
C:\Program Files\avast1thegood\ashWebSv.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: TorrentMan Toolbar - {7c5c0f58-e061-457d-9033-77307f5ed00c} - C:\Program Files\TorrentMan\tbTorr.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: TorrentMan Toolbar - {7c5c0f58-e061-457d-9033-77307f5ed00c} - C:\Program Files\TorrentMan\tbTorr.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: TorrentMan Toolbar - {7c5c0f58-e061-457d-9033-77307f5ed00c} - C:\Program Files\TorrentMan\tbTorr.dll
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Norman ZANDA] C:\Program Files\Norman\Npm\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/VistaMSNPUplden-au.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\avast1thegood\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\avast1thegood\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\avast1thegood\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\avast1thegood\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Norman eLogger service 6 (eLoggerSvc6) - Norman ASA - C:\Program Files\Norman\Npm\Bin\eLogsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Norman ASA - C:\Program Files\Norman\Npm\Bin\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\Program Files\Norman\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman ASA - C:\Program Files\Norman\Nvc\BIN\NVCSCHED.EXE
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 8573 bytes


System Specs,

•   CPU Family:  Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz Model 15, Stepping
•   CPU Manufacturer:  GenuineIntel
3GB of ram
Windows vista
And a wireless adapter, plugged into my PCI slot, which is connected to my wireless router.
Title: Re: Network adapter sudden unistall?
Post by: CBMatt on December 16, 2008, 06:41:09 PM
Well, you may want to consider a third-party firewall, but aside from that, I don't see anything malicious.  Have you viewed this particular video before?  If so, has it ever given you problems?

It could've just been a random glitch.  But in the future, I suggest using a program called VLC Media Player for viewing videos (especially large ones).  It significantly cuts down on resources and could help you avoid potential problems.
Title: Re: Network adapter sudden unistall?
Post by: kizza1645 on December 19, 2008, 11:47:29 PM
Quote from: CBMatt on December 16, 2008, 06:41:09 PM
Well, you may want to consider a third-party firewall, but aside from that, I don't see anything malicious.  Have you viewed this particular video before?  If so, has it ever given you problems?

It could've just been a random glitch.  But in the future, I suggest using a program called VLC Media Player for viewing videos (especially large ones).  It significantly cuts down on resources and could help you avoid potential problems.

I was using VLC media player , lol

And it was random, it happens all the time, random disconnections, uninstalls of my network driver?
Title: Re: Network adapter sudden unistall?
Post by: CBMatt on December 20, 2008, 01:48:50 AM
To be honest, I'm really not sure what could be causing this issue.  Perhaps it's a hardware issue; maybe something's loose or not working properly.  I hate to just pass you along, but this isn't my area of expertise, so I think maybe you would have better luck making a post over at the Hardware or Software section of this forum.