Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Tino22 on December 21, 2008, 11:50:34 PM

Title: Windows XP
Post by: Tino22 on December 21, 2008, 11:50:34 PM

I'm a UGA student and have had the same laptop for three years now
 However it crashed recently and now when I turn it on it lets me log into Windows under my account but then freezes. I can access safe mode but system restore has not been helpful and i've run norton, a spy bot program and an anti malware program that are all on my computer from a virus i had a hwile back. even when i am allowed to log in, it goes to my background and just stops loading.

i'm not sure if this is relevant but there is a clicking noise the computer is making? kind of sounds like when you push the mouse button

any suggestions? Thanks

Title: Re: Windows XP
Post by: street1 (RIP) on December 21, 2008, 11:54:43 PM

Sounds like your hard drive is failing.

Title: Re: Windows XP
Post by: Tino22 on December 21, 2008, 11:57:51 PM

failing? is that normal for a dell laptop with three years use?

Title: Re: Windows XP
Post by: Raptor on December 22, 2008, 03:21:02 AM

I had a hard drive fail on me within a day of purchase.

So anything beyond that is pure luck if you ask me.  ;D

You'll want to diagnose your hard drive, but go into safe mode and make back-ups of important files first.
Diagnostic software can be obtained on the hard drive manufacturer's webpage.