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Other => Other => Topic started by: mark227 on January 06, 2009, 01:56:10 PM

Title: Yahoo messenger won't uninstall, keep getting error box..........
Post by: mark227 on January 06, 2009, 01:56:10 PM

Been having problems with my yahoo messenger and want to uninstall then reinstall. I go to remove and add programs and click on remove yahoo messenger and it won't uninstall, I get a error box from "Wise Uninstall" that says, Could not open Install.Log file. I have no idea what to do or what this box means. Can anyone help me out? Thanks

Title: Re: Yahoo messenger won't uninstall, keep getting error box..........
Post by: patio on January 06, 2009, 02:38:17 PM

This usually means the program has it's own un-installer...
Check the yahoo folder in Explorer for an uninstall.exe.
You may have to reinstall it to uninstall it properly...

Title: Re: Yahoo messenger won't uninstall, keep getting error box..........
Post by: kpac on January 06, 2009, 02:43:53 PM

Try Revo (http://www.revouninstaller.com/)...

Title: Re: Yahoo messenger won't uninstall, keep getting error box..........
Post by: mark227 on January 06, 2009, 09:24:30 PM

Ok, that did the trick. I installed yahoo messenger again without uninstalling the old one, that allowed me to uninstall it. I reinstalled the yahoo messenger, seems to work better now. Only problem I have now is when I restart my computer I get another error box, this one is "Rundll". It reads, Error loading windows/system32/pigobuze.dll, the specified module could not be found. Is this another file or something I'm missing, is this something I need or have to install? Thanks.....

Title: Re: Yahoo messenger won't uninstall, keep getting error box..........
Post by: patio on January 06, 2009, 09:32:47 PM

You're infected...

Click Here (http://www.computerhope.com/forum/index.php/topic,46313.0.html)  and follow the instructions....