Computer Hope

Software => Computer viruses and spyware => Topic started by: lostoncomputers89 on January 07, 2009, 06:32:46 PM

Title: o my god i dont know what i am doing
Post by: lostoncomputers89 on January 07, 2009, 06:32:46 PM
okay here goes i download the files that i need to install i've gotten to the part to use the cclean but i cant get it to run on my laptop because my laptop is what is messed up and i cant get it to run
Title: Re: o my god i dont know what i am doing
Post by: JohnDDent on January 07, 2009, 06:44:01 PM
Hi,

Sounds like you've got a virus or other dangerous form of malware.  <CLIP>
Good luck!
Title: Re: o my god i dont know what i am doing
Post by: BC_Programmer on January 07, 2009, 06:57:38 PM
Quote from: JohnDDent on January 07, 2009, 06:44:01 PM
Hi,

Sounds like you've got a virus or other dangerous form of malware.  I suggest "A-Squared Free" by "EMSI Software," [a Swiss company] to fix your computer. Be sure to get the free version unless you want to pay for it.  But the free version will do all the paid version will do except for a few xtra features you probably don't need. Download it - use Google or another search engine in your browser to find the download file and install it. This program will find and clean your problems.

Good luck!

people seeking help in the viruses and malware forum are advised that performing any procedures described by other members who are not malware specialists do so at their own risk.

If you would like to become a malware specialist on this forum, you should read this (http://www.computerhope.com/forum/index.php/topic,57605.0.html).

they follow a specific procedure here that includes the use of specific software.


additionally with the information given (other threads/PMs not withstanding) one could not possibly find any conclusive evidence for the presence or absence of "a virus or other dangerous form of malware".

lostoncomputers89, I assume your referring to the steps described in here (http://www.computerhope.com/forum/index.php/topic,46313.0.html)?

what exactly happens when you try to run CCleaner?

If necessary I believe you can skip that step for now. The important part are the logs, so the specialists can determine exactly how to handle your particular situation.
Title: Re: o my god i dont know what i am doing
Post by: evilfantasy on January 07, 2009, 06:59:07 PM
Click Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.