Computer Hope

Software => Internet browsers => Topic started by: bunafireman825 on January 21, 2009, 07:08:06 PM

Title: Laptop will not let me sign into websites
Post by: bunafireman825 on January 21, 2009, 07:08:06 PM
my laptop will not let me sign into websites, im using windows xp os i cannot sign into the sites using internet explorer or aol.  At certain times i can sign onto the site using a pc on the same network then it will let me sign in, but not always. 

Thanks ne help would be great
Title: Re: Laptop will not let me sign into websites
Post by: Broni on January 21, 2009, 07:35:23 PM
Did you try Firefox?
Title: Re: Laptop will not let me sign into websites
Post by: bunafireman825 on January 21, 2009, 07:37:52 PM
i have no idea what firefox is
Title: Re: Laptop will not let me sign into websites
Post by: Broni on January 21, 2009, 07:46:14 PM
It's another browser: http://www.mozilla.com/en-US/firefox/
Install it, and then we'll see, if this is a browser problem, or something else.
Title: Re: Laptop will not let me sign into websites
Post by: bunafireman825 on January 21, 2009, 07:56:52 PM
it must be an interner explorer problem because it works fine with fire fox
Title: Re: Laptop will not let me sign into websites
Post by: Broni on January 21, 2009, 08:16:52 PM
Good.
Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same problem?
Title: Re: Laptop will not let me sign into websites
Post by: bunafireman825 on January 21, 2009, 08:24:11 PM
it worked fine that way
Title: Re: Laptop will not let me sign into websites
Post by: Broni on January 21, 2009, 08:41:44 PM
Good. That means, one of you toolbars, or add-ons are giving you a problem.
In IE, go Tools>Internet Options>Advanced tab, and click on "Reset" button.
Everything should be working fine, now.
If so, you may start re-enabling add-ons/toolbars, BUT only one-by-one, until you find the culprit.
Main suspects - toolbars: Google, Yahoo, etc.
Title: Re: Laptop will not let me sign into websites
Post by: bunafireman825 on January 21, 2009, 08:47:54 PM
That did it thanks for all your help
Title: Re: Laptop will not let me sign into websites
Post by: Broni on January 21, 2009, 09:19:21 PM
You're very welcome :)