Computer Hope
Hardware => Hardware => Topic started by: Kasel on January 27, 2009, 12:24:58 PM
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Hello all,
I am having a problem with my (E:) Drive. It seems to disappear after sometime. I have gone to the Device Manager>DVD/CD-ROM Drives and shows both DRIVES "HL-DT-ST DVD- ROM GDR8161B" AND THE OTHER "LITE-ON DVDRW SHW- 160P6S"
These are both DVD/CD-ROM drives. of course. But since I'am somewhat new with understanding hardware i try to break it down as best as i can.
So heres the problem. After sometime.. lets say a couple hours pass or sooner, I hear the "critical sound" or error sound, but no message. So i went to the Computer Management>Event Viewer>System and saw it was a "PlugPlayManager" "error"
and this is the description -
The device 'HL-DT-ST DVD-ROM GDR8161B' (IDE\CdRomHL-DT-ST_DVD-ROM_GDR8161B_______________0045____\5&346e82bb&0&0.1.0) disappeared from the system without first being prepared for removal.
So from this point on... i dont know what to really do. I have checked to see if cables were correctly connected. I dont see a problem with that and i havent even messed around with the cables.
I have Windows Xp Home Edition Service Pack 3.
So if someone would help me and explain step by step process that would be great/helpful.
Thanks
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Having two DVD/CD drives often causes problems. Why do you need two of them?
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The computer was custom built that way. I was supposed to have a diffrent HD not a DVD one. but they said 2 wouldnt hurt.
So im guessing no one knows how to fix this problem. Ive seen other blogs on this.. but with Windows Vista and Dell computers.
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Did you try to re-seat/replace data cable?
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my old computer has done this with both hard drives and CD-ROM drives. It turned out to be a problem with my power supply.
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Or maybe the driver needed to be updated??
seems like thats all it needed, Im no longer having the problem.
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What exactly did you do, if I may ask?
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Well from lookin at the date of the driver being last updated was back in 2001. So i went to http://www.liteonit.com/ since the drive was "LITE-ON DVDRW SHW- 160P6S"
They had an update to a new verison that was updated 01-2-2009
And since i did that, it fixed the problem.
I also talk with a computer technician, I was told that it was possible the driver was being affected due because it was out of date... and it needed an update. Since my cables were not out of place or disconected, thats what it came to be.
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Oh, you're talking about firmware. Optical drives don't need any extra drivers.
Thanks for posting back :)
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I'm suprised it wasn't the cables...since that's what the error message points to.
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I am having a problem with my (E:) Drive. It seems to disappear,and i cant find it on my laptop .i done tried system restore and nothing changed.is there any way i can get the e drive back without formatting the system?
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I am having a problem with my (E:) Drive. It seems to disappear,and i cant find it on my laptop .i done tried system restore and nothing changed.is there any way i can get the e drive back without formatting the system?
You should start your own Topic so it recieves the proper attention...