Computer Hope
Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: leigh11 on February 03, 2009, 05:53:30 PM
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I have reinstalled windows XP a number of times and have reinstalled microsoft office 2000 afterwards with no trouble (it suits my needs for home use) after installing SP3 I find I am unable to reinstall office 2000. It starts the process then stops loading at a certain point and will not move on. Today I tried again and found this error E:/PFiles/Common/MSshared/WebSrvEx/40(bin)FP4ANWI.DLL can anyone shed any light on this and how I can fix it.
thanks
Leigh
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so what happens if you install xp, then update to SP2, then install office 2K, check and verify it, then install SP3, then verify office 2k is still fine...???
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Well I hadn't thought of that but I will have to uninstall SP3 I am not sure how to go about that - do you know?
I was also hoping to find out what the error message means?
thanks
Leigh
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Well I hadn't thought of that but I will have to uninstall SP3 I am not sure how to go about that - do you know?
I was also hoping to find out what the error message means?
thanks
Leigh
uninstall SP3:
http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/350b2a9c-c075-4e5a-98ce-4200cd68f290/
the error your getting maybe a CD gone bad re:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321339
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Thanks for your reply. I have found SP3 in add/remove programs, I have SP3 on disc I did not install it, once I remove it is it simply follow the prompts on the disc to reinstall, would I be likely to strike any problems?
Norma
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It is having trouble with that particular file E:/PFiles/Common/MSshared/WebSrvEx/400(bin)FP4ANWI.DLL it says verify the file exists and you can access it.
I am hoping someone can tell me how can it be missing from the disc suddenly and how do I get it back?
thabks
Leigh
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It is having trouble with that particular file E:/PFiles/Common/MSshared/WebSrvEx/400(bin)FP4ANWI.DLL it says verify the file exists and you can access it.
I am hoping someone can tell me how can it be missing from the disc suddenly and how do I get it back?
thabks
Leigh
showed you in my second pointer above refering to the error...most likely a BAD CD..., like anything they do go bad...get a scratch/etc.
you could try to copy the whole CD to a folder on your hard drive then install from there BUT if the disk has gone bad then you won't be able to copy that file and maybe others...
Good Luck