Computer Hope

Hardware => Drivers => Topic started by: Apogree on February 03, 2009, 08:35:38 PM

Title: TSSTcorp CD-ROM problems
Post by: Apogree on February 03, 2009, 08:35:38 PM

I am having trouble convincing my laptop that my CD-ROM exists. A few weeks ago my mother pulled it out without safely removing via the computer and it has been "missing" ever since. The device manager has a ! next to where my TSSTcorp CD-ROM TS-L162C should be under the DVD/CD-ROM drives. I have tried uninstalling it, then re-installing it, I have tried updating it, and I have tried to use the safely hardware technique and putting it back in. All of these things have done nothing to correct it. I could use some help on what to do next. Any input would be appreciated!

Title: Re: TSSTcorp CD-ROM problems
Post by: patio on February 04, 2009, 06:00:27 AM

Have you tried re-installing the MBoard drivers from the laptop's Driver CD ? ?

Title: Re: TSSTcorp CD-ROM problems
Post by: Apogree on February 04, 2009, 07:16:05 AM

To be honest, I don't know how to do that and I didn't know that was an option. Could you explain in layman's terms how to do that and what it will exactly do to my computer?

Title: Re: TSSTcorp CD-ROM problems
Post by: patio on February 04, 2009, 08:27:03 AM

The Driver CD that came with the laptop will contain a file called Setup...normally with an icon.
This will re-install all the Drivers the machine needs to run properly.
Re-installing them will not harm anything but if it is a missing/corrupted driver it should cure the issue...

Title: Re: TSSTcorp CD-ROM problems
Post by: Apogree on February 04, 2009, 08:17:02 PM

I found the CD for Drivers and Utilities for my computer (luckily I didn't throw it away), but my computer doesn't realize that it has a CD drive, so I can't access any CD I put into my computer. Is there any other way to force my computer to realize I shoved a CD into it?

Title: Re: TSSTcorp CD-ROM problems
Post by: Broni on February 04, 2009, 08:18:27 PM

Try one of these:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch (http://aumha.org/downloads/cdgone.zip)
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.