Computer Hope
Software => Internet browsers => Topic started by: gary s on February 08, 2009, 09:02:21 AM
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I cannot get on computer hope chat, i get INTERNET EXPLORER HAS ENCOUNTERED A PROBLEM. THEN DO I WANT TO SEND ERROR REPORT? WHEN I SAY YES I T GOES TO MY START UP PAGE??? , I AM USEING WINDOWS XP,, I AM A BEGINNER SO ANY TIPS PLEASE MAKE SIMPLE..
THANKS
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What version of IE are you using / tried downloading Firefox and using it instead?
http://getfirefox.com/
Alan <>< :D
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Click here (http://www.thespykiller.co.uk/downloads/HJTSetup.exe) to download HijackThis.
- Save HJTsetup.exe to your desktop.
- Double click on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad.
- Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required by the system.