Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: nannywend on February 10, 2009, 09:02:40 AM

Title: computer logging off
Post by: nannywend on February 10, 2009, 09:02:40 AM

Whenever I am playing a game on my computer iy suddenly logs off and closes down. Any help would be appreciated.

Title: Re: computer logging off
Post by: squall_01 on February 10, 2009, 11:37:56 AM

can you provide more info such as like if its been doing it. the machine type maker an such.

Title: Re: computer logging off
Post by: nannywend on February 10, 2009, 12:25:58 PM

This has been happening for quite some time. HP Compaq D530 with windows XP Pro.

Title: Re: computer logging off
Post by: Broni on February 10, 2009, 08:41:03 PM

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

What game? What are the game requirements?

Title: Re: computer logging off
Post by: squall_01 on February 11, 2009, 08:54:10 AM

or you can run a copy of cpu-z its really small an can get alot of your specs.  Or go to everst.com an let that run.

Title: Re: computer logging off
Post by: Carbon Dudeoxide on February 11, 2009, 08:55:42 AM

Quote from: squall_01 on February 11, 2009, 08:54:10 AM

or you can run a copy of cpu-z its really small an can get alot of your specs.  Or go to everst.com an let that run.

Broni's post will suffice.

When advising people to use Everest, tell them EXACTLY what to do....

Title: Re: computer logging off
Post by: squall_01 on February 11, 2009, 10:02:27 AM

sorry i havent done that in a good while an noticed that every one does when this sort of thing happens its recommened.

Title: Re: computer logging off
Post by: nannywend on February 16, 2009, 11:34:02 AM

Processor=2.67 gigahertz Intel Pentium 4
                  6 kilobyte primary memory cache
              512 kilobyte secondary memory cache

Hard Drive= 40.01 Gigabytes usable hard drive capacity
                   10.58 Gigabytes hard drive free space.

The game I am playing at the moment is 'Azada' from Big Fish Games.

Can I also point out that the computer logs off for no apparent reason on several occassions even if not playing a game.

Title: Re: computer logging off
Post by: squall_01 on February 16, 2009, 11:40:03 AM

it would have been nice to mention that.  Is that on a u3 sandisk?  has your drives been scanned?

Title: Re: computer logging off
Post by: Broni on February 16, 2009, 11:56:33 AM

You don't say how much RAM you have.

Title: Re: computer logging off
Post by: squall_01 on February 16, 2009, 12:06:30 PM

I just noticed.

Title: Re: computer logging off
Post by: nannywend on February 16, 2009, 12:34:26 PM

Sorry but I am an OAP with only a limited knowledge of computers.

Title: Re: computer logging off
Post by: squall_01 on February 16, 2009, 12:40:34 PM

not sure what that is.  but did you do any scans recently?

Title: Re: computer logging off
Post by: Broni on February 16, 2009, 12:44:17 PM

Quote

- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)

Title: Re: computer logging off
Post by: squall_01 on February 16, 2009, 01:05:50 PM

should show it during the post if you dont have the logo on.

Title: Re: computer logging off
Post by: nannywend on February 16, 2009, 02:15:40 PM

An OAP is a person aged over 65 years. It says I have 1528MB RAM. I have AVG antivrus which does a scan evry day also a defrag program.

Title: Re: computer logging off
Post by: squall_01 on February 16, 2009, 02:19:58 PM

have you ran a maleware scan?

Title: Re: computer logging off
Post by: Broni on February 16, 2009, 02:20:44 PM

Are you looking here?

(http://209.85.48.8/228/109/upload/p4310746.gif)

Title: Re: computer logging off
Post by: nannywend on February 16, 2009, 03:19:29 PM

No I haven't run a maleware scan.
dxdiag= Prcessor is Intel(R) Pentium(R) 4CPU 2.66 GHz. 1528MB RAM.

Title: Re: computer logging off
Post by: Broni on February 16, 2009, 03:29:56 PM

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

(http://209.85.48.8/228/109/upload/p4151509.gif)

Keep SpeedFan running, and start playing your game.
Watch temperatures closely, and see, if they change, when game is on.

Title: Re: computer logging off
Post by: nannywend on February 16, 2009, 03:52:49 PM

Fan 1  34C  CPU  34C
Fan2   39C  Local 42C
Fan3   54C Remote2 60C
Fan4   41C HDD  40C.
The temperatures on the right are after playing the game.

Title: Re: computer logging off
Post by: Broni on February 16, 2009, 04:21:11 PM

Those look OK.

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

Title: Re: computer logging off
Post by: nannywend on February 17, 2009, 01:01:43 AM

I do not have a Minidump folder.

Title: Re: computer logging off
Post by: squall_01 on February 17, 2009, 10:51:55 AM

make sure to do so to rule it out

Title: Re: computer logging off
Post by: nannywend on February 17, 2009, 10:56:01 AM

I definitely do not have a mindump folder in C:/Windows.

Title: Re: computer logging off
Post by: Broni on February 17, 2009, 05:56:38 PM

1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

From now on, next time, the error happens, it'll create .dmp file, so we'll have to wait until the crash happens again.

Title: Re: computer logging off
Post by: nannywend on February 18, 2009, 01:24:47 AM

Small memory dump (64KB) is already selected

Title: Re: computer logging off
Post by: Broni on February 18, 2009, 04:51:45 PM

It may be time to....

Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html