Computer Hope

Software => Computer viruses and spyware => Topic started by: kellan6 on February 18, 2009, 10:23:40 PM

Title: Windows XP Virus help
Post by: kellan6 on February 18, 2009, 10:23:40 PM

Hello,
I have a terrible virus on my computer. I've also been looking around the internet for the last two days for a solution to the problem, but nothing is helping. The virus is making my computer start very slow, making System Restore unusable, freezing randomly, saying that I cant use the Registry Editor because it's been locked by the admin (even I am the admin), disconnecting me from my network, and sometimes I can only get explorer.exe running through the Task Manager. Also when I start up the computer all these weird messages come up saying that windows has closed the DHCP Wizard, and other things of that nature.

I really need some help here, I've done at least 10 system scans with BitDefender and it's not helping. Suggestions please!
http://www.computerhope.com/forum/index.php?action=post;board=7.0

Compaq Presario F730US (Laptop)
AMD Athlon 64 X2
Dual Core Processor
960 MB of RAM
Windows XP Pro SP3 (downgraded from Vista)

thankyou


Log Steps from http://www.computerhope.com/forum/index.php?PHPSESSID=7e6a86f0c00a3cb32dd27305f31481f7&/topic,46313.0.html

1. Done, no suspicious programs.
2. Done
3. Windows won't let me run the program, it comes up with the error message "SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience."
4. After install, a window pops up saying:
"mbam.exe - Unable To Locate Component
This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix the problem."
5. Done
6. Should I still do this step even though I haven't been able to do step 3 and 4 yet?

No logs available, I guess.

Title: Re: Windows XP Virus help
Post by: harry 48 on February 20, 2009, 01:49:09 PM

go back to evil's page and do everything to the end and post all the logs , dont worry about  superantispyware  not downloading , it will not if there is a virus , and then wait for an expert to see them , harry

Title: Re: Windows XP Virus help
Post by: kellan6 on February 20, 2009, 08:16:20 PM

HJT's installer won't run, so I dont know what that means.

Title: Re: Windows XP Virus help
Post by: kellan6 on February 21, 2009, 12:59:49 PM

bump please

Title: Re: Windows XP Virus help
Post by: harry 48 on February 21, 2009, 01:30:43 PM

DO NOT BUMP, the experts do not like that