Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: pug826 on February 27, 2009, 01:49:17 PM

Title: windows xp sound help
Post by: pug826 on February 27, 2009, 01:49:17 PM

for some reason, my computers sound is gone. i never touched my speakers, it just quit on me randomly. i went to control panel to adjust the volume, but it won't let me! for some reason, my computer's volume is all the way low, and i cannot adjust it. how do i adjust it?

(http://img9.imageshack.us/img9/2204/computerstuff.png)
see how it's all faded out looking?

Title: Re: windows xp sound help
Post by: patio on February 27, 2009, 01:52:49 PM

Re-install your sound drivers...
If it's a sound card the drivers will be on the CD that came with it...
If it's onboard sound the drivers will be found on the MBoard driver CD that came with the machine.

Title: Re: windows xp sound help
Post by: pug826 on February 27, 2009, 01:55:58 PM

i don't have any of the CDs anymore.

Title: Re: windows xp sound help
Post by: FearKiller on February 27, 2009, 02:02:52 PM

Quote from: pug826 on February 27, 2009, 01:55:58 PM

i don't have any of the CDs anymore.

Not a problem. You should be able to get the device drivers from your computer manufacturer or your sound card manufacturer's web site.

If you are unsure of the make/model of your sound card, right click "My Computer" and then go to "Properties."  On the "Hardware" tab and click the "Device Manager" button. Once you have the Device Manager open, you can usually find the information under the category that says "Sound, video and game controllers."

Good luck.

Title: Re: windows xp sound help
Post by: pug826 on February 27, 2009, 02:17:04 PM

well, there's a yellow question mark next to "audio device on high definition audio bus" but when i go to reinstall it, it says the software cannot be found.

Title: Re: windows xp sound help
Post by: FearKiller on February 27, 2009, 02:25:59 PM

Answer these questions for me.

1. What is the make of your computer? (Dell, Gateway, HP)
2. What is the model of your computer? (Optiplex, Presario)
3. What are all the items listed under the "Sound, video and game controllers?"

Title: Re: windows xp sound help
Post by: patio on February 27, 2009, 02:26:04 PM

DLoad , install and run Everest Home...
Run a scan and save the Computer Summary as a text file...
Post it here and we'll help track down your drivers...

Title: Re: windows xp sound help
Post by: pug826 on February 27, 2009, 02:41:18 PM

i have a dell vostro 200, and all the items under it are the audio bus thing then another audio thing is all legacy audio drivers

Title: Re: windows xp sound help
Post by: patio on February 27, 2009, 02:50:26 PM

If it's a Dell they make it very easy...
Travel to their site and enter the Service Tag # off the back of the machine...
All your drivers will be listed.
DLoad and install the sound/audio device drivers.