Computer Hope
Hardware => Hardware => Topic started by: bluesteel on March 09, 2009, 09:34:11 AM
-
Hi, I just joined the forum, and feel I can contribute as much as I ask.
This may be a low tech question, but I'm looking for a/few perspectives.
I recently had a power outage, since then my computer will not boot correctly.
I am running XP on it right now, the computer is a Dell XPS gaming tower, about 5 years old.
When I turn it on, it usually gets as far, as the recovery mode,ie last known good config, safe mode, etc.
If I select any of them, I get blue screened. Just for the *censored* of it I tried a different sata port. When I do this, it prompts me for setup, ie Raid Vol 1. not defined. Ctrl F1 for config, F2 for setup.
I already checked the H.D. on a SATA H.D. dock and the data on the H.D. seems all intact.
Sorry for the length explanation, I just wanted to try and be thorough.
Any suggestions?
Thank you.
-
hi im terry, this problem could be tricky. try loading bios setup, or change your hardware one at a time or reinstall them. It could be your graphics card or your config file corrupted. have you tried to reinstall windows factory settings. Good luck
-
When I turn it on, it usually gets as far, as the recovery mode,ie last known good config, safe mode, etc.
If I select any of them, I get blue screened.
What is the "exact" error message and/or numbers, if any, on the blue screen?
-
hi im terry, this problem could be tricky. try loading bios setup, or change your hardware one at a time or reinstall them. It could be your graphics card or your config file corrupted. have you tried to reinstall windows factory settings. Good luck
Thanks, I may have to, although it's unlikely that it's something like a graphics card.
-
What is the "exact" error message and/or numbers, if any, on the blue screen?
0x0000007b, (0xf79f8524, 0xc00000034, 0x00000000, 0x00000000)
That's what I'm getting.
-
Do you have your windows CD?
-
Do you have your windows CD?
I have been looking everywhere for it.
-
Thanks everyone, I figured out what the problem is.
Somehow during the power surge, it must have completely messed up the bios settings.
Switching SATA ports is never a good idea in this type of situation, that is why I was getting the error codes on the BSOD as I posted earlier, basically an inaccessible boot device.
On the original port I was just prompted to go to setup, which I did many times, but no drive appeared anywhere, just diskette, and cd/dvd as primary and secondary. I realized that RAID was turned on, which incidentally limits many other options from appearing. When I turned raid off, then I was able to get to an H.D. screen which allowed me to switch from none to unknown. After that, all was good. This was all from a power outage, I did not change anything software wise or hardware on the computer. It sounds like any easy fix, and it was, but troubleshooting not so easy.
-
Nice job. :) When the "inaccessible boot device" message appears on a Blue Screen of Death, you're allowed to mention it (if it's present). ::)
-
Nice job. :) When the "inaccessible boot device" message appears on a Blue Screen of Death, you're allowed to mention it (if it's present). ::)
I absolutely would've mentioned it, it however did not say that. I researched it after the fact, and there were still a few other stop errors also.
Thank you.
-
My bad. Thanks for getting back to us with the resolution. I'm going to store that one away in my memory banks.