Computer Hope

Internet & Networking => Networking => Topic started by: gershuni8 on March 29, 2009, 05:25:27 PM

Title: Slow internet and registry problems???
Post by: gershuni8 on March 29, 2009, 05:25:27 PM
Hi, I have recently run a scan of my registry and Registry Booster tells me that I have 255 errors or problems found. How do I deal with these problems. I am not sure if this is related but I feel as though my internet has slowed down and I wouldn't say that it is as slow as dial up but it is not as quick as a cable connection should be (I use a wireless connection). Can you please help me? Thank you for your time.
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 29, 2009, 05:55:12 PM
Registry Booster is a total scam, plus it is Malware.
Uninstall it.

And for real and non-malware registry software, I recommend CCleaner. It is a very safe, effective, doesn't-bloat-up-your-system Software.

And as far as your slow internet please do the following:

Hope this Helps
,Nick(macdad-)
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 29, 2009, 06:04:11 PM
thanks
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 29, 2009, 07:52:41 PM
my specs:
System Information
------------------
Time of this report: 3/29/2009, 21:47:24
Machine name: GERSHONEISEN-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: Hebrew (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS M1530                       
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel(R) Core(TM)2 Duo CPU     T5750  @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3070MB RAM
Page File: 1223MB used, 5121MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10


If I am missing anything please let me know-
Title: Re: Slow internet and registry problems???
Post by: jbmwx on March 29, 2009, 08:19:37 PM
Advanced Window Care is another good free pc tuneup utility which you can find at http://www.iobit.com/advancedwindowscareper.html

Another suggestion in the meantime while working on the procedure listed by Nick, do check different web browsers (firefox, internet explorer, etc) that is different than what you normally use, to see if it's a software issue or not. That's what I'd do as well  ;D
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 29, 2009, 10:32:57 PM
thanks, I do use firefox only
Title: Re: Slow internet and registry problems???
Post by: jbmwx on March 29, 2009, 10:47:46 PM
well, in any case, good luck with your troubleshooting here  :)
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 29, 2009, 10:51:10 PM
for some reason when I run the superantispyware the scan never ends and it seems to be scanning some file over and over, any suggestions?
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 09:52:07 AM
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/30/2009 at 07:28 AM

Application Version : 4.26.1000

Core Rules Database Version : 3819
Trace Rules Database Version: 1773

Scan type       : Complete Scan
Total Scan Time : 08:32:16

Memory items scanned      : 746
Memory threats detected   : 0
Registry items scanned    : 6716
Registry threats detected : 0
File items scanned        : 1250722
File threats detected     : 0
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 10:01:41 AM
Malwarebytes' Anti-Malware 1.35
Database version: 1918
Windows 6.0.6001 Service Pack 1

3/30/2009 12:00:56 PM
mbam-log-2009-03-30 (12-00-56).txt

Scan type: Quick Scan
Objects scanned: 61744
Time elapsed: 5 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 10:21:44 AM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:20:41 PM, on 3/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies\Notebook Software\NotebookPlugin.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Gershon Eisenberger\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKCU\..\Run: [cdloader] "C:\Users\Gershon Eisenberger\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 10643 bytes
Title: Re: Slow internet and registry problems???
Post by: evilfantasy on March 30, 2009, 11:21:57 AM
No malware.
Title: Re: Slow internet and registry problems???
Post by: jbmwx on March 30, 2009, 11:29:02 AM
by the way, if your scanning seems to hang up, you can try in safemode to see if scanning does complete there as normal mode may have had some file or process hacking up the scanning so it never finishes timely.
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 11:29:57 AM
Evil's Blog might help(sure helped me  ;D):Link (http://evilfantasy.wordpress.com/2008/05/24/slow-computer-it-may-not-be-malware/)
Title: Re: Slow internet and registry problems???
Post by: jbmwx on March 30, 2009, 11:39:23 AM
Evil's Blog might help(sure helped me  ;D):Link (http://evilfantasy.wordpress.com/2008/05/24/slow-computer-it-may-not-be-malware/)

of course, the one stop shop for all the common computer slowdown issues, which commonly starts with thinking of RAM amount, processor type and hard drive defragmentation  :D
Title: Re: Slow internet and registry problems???
Post by: evilfantasy on March 30, 2009, 11:40:48 AM
Without ruling out the little things you are pretty much just running in circles...
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 11:51:50 AM
True...Gershuni,

What kind of wireless do you have?
Like is it the USB modems like the one's Verison sells?
Or is yours an access point in an apartment?
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 02:05:11 PM
access point in my apartment
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 02:09:15 PM
do you think i need a better wireless card?
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 03:27:21 PM
Your wireless card is probably not the problem, since your getting Wifi from your apartment, the actual connection splits into multiple access point around your apartment which means that the bandwidth(amount of data sent through in a certain amount of time). That in turn means that there may be other users of that same connection.

This is common of Apartment Wifi Connections, if you wanted a faster internet connection you could try Satellite, Cable, or DSL depending upon if your Apartment management allows it.
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 03:31:30 PM
I live on a house so no problem there but I already have a cable connection which I pick up through wifi.
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 03:32:25 PM
Are there any other users of that same connection?
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 03:44:00 PM
yes, 2 or three at any given time.
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 03:46:19 PM
Depending upon their amount of use on that connection, it may give you slow downs, especially if they're uploading/downloading alot of files.
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 04:01:34 PM
Thanks for all of you help. Are there optimum settings on my laptop for faster internet speed?
Title: Re: Slow internet and registry problems???
Post by: macdad- on March 30, 2009, 04:23:32 PM
You can't change your connection speed, but if you wanted faster speed you could try asking your ISP(Internet Service Provider, e.g Comcast) for a Faster Connection.
Title: Re: Slow internet and registry problems???
Post by: gershuni8 on March 30, 2009, 04:25:22 PM
thanks for everything. Best of luck